Customer Service Manager
Resume:
HARRISBURG, PA *****
*********@*****.***
SHERRY CROMLEY-FEASTER
Objective
ADMINISTRATIVE/CUSTOMER SERVICE
Professional Highlights
CUSTOMER SERVICE
MAINTAIN PROFESSIONAL RELATIONSHIP BETWEEN HEALTH CARE PROVIDERS AND HEALTH INSURANCE MEMBERS
EXPLAIN BENEFITS TO NEW AND EXISTING MEMBERS
PROCURE MAXIMUM BENEFIT USAGE FOR HEALTH INSURANCE MEMBERS
MEET OR EXCEED DAILY REQUIRED QUOTA OF OB CALLS
FOOD/BEV/HOSPITALITY
QUALITY ASSURANCE
CUSTOMER SATIFACTON
HORTICULTURAL SPECIALIST
MANAGE A 5 PERSON CREW; MAINTAIN WORK AND DELIVERY SCHEDULES
ASSURING CUSTOMER SATISFACTION; QUALITY CONTROL
PURCHASING; ACCTS PAYABLE/RECEIVABLE; PAYROLL
DENTAL PROFESSIONAL
DENTAL HYGIENIST
PATIENT EDUCATON
ORAL HYGIENE INSTRUCTON
Skills
INTERPERSONAL COMUNICATION
ATTENTION TO DETAIL
EXCELLENT AT MULTI-TASKING
GOOD TYPING ABILITY
PROFESSIONAL TELEPHONE ETIQUETTE
PROFICIENT IN TIME MANAGEMENT
Employment History
CSR
CLARK RESOURCES, HBG, PA
04/2016 TO 06/2016
CSR/CASHIER
FIVE GUYS, HBG,PA
10/2015 TO 12/2015
DENTAL HYGIENIST
DENTAL ASSOCIATES, MILTON, PA
05/1990 TO 05/2005
MANAGER
MCCARTHY FLOWERS, W-B, PA
06/1987 TO 06/1990
Education
ASSOCIATES IN APPLIED SCIENCE
LUZERNE COUNTY COMMUNITY COLLEGE, NANTICOKE, PA
05/1990
References
References are available on request.
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