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Customer Service Technical Support

Location:
Fremont, CA
Posted:
August 11, 2016

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Resume:

Santhosh

********.*****@*****.***

408-***-****

Professional Summary

●Over 5+ years of broad experience as a Front End UI Developer with strong comprehension of database outlining, advancement and establishment of various modules.

●Experience in Software Development Life-Cycle (SDLC) get ready Requirement Specification records, outline archives, Test cases and Analysis, User Training reports and Technical Help archives.

●Proficient in building Web User Interface (UI) utilizing HTML5, CSS3, JavaScript, DOM, jQuery, and Ajax that takes after W3C Web Standards and are program good.

●Expertise in building solid sites affirming Web 2.0 benchmarks utilizing Yahoo User Interface (YUI) Framework, JQuery, HTML, XHTML, DHTML & CSS to create substantial code and without table locales.

●Extensive experience as web designer with a solid foundation taking a shot at open source innovations, including JSP, PHP, HTML, CSS, MySQL, JavaScript, Flash, Photoshop.

●Expert in HTML5/CSS3 l and have involvement in Angularjs, Responsive plan

●Extensive involvement in web plan using CSS3, D3js, Bootstrap, Adobe Illustrator, Adobe Photoshop

●Expert in planning web applications and web substance using different Search Engine Optimization (SEO) methods.

●Experience in utilizing different apparatuses and IDEs for advancement and plan like NetBeans, Editplus, Notepad++, Adobe Photoshop, and Dreamweaver.

●Expertise in outlining and creating User Experiences for Web Applications utilizing Web Authoring instruments, for example, Adobe Dreamweaver CS3, Adobe Illustrator, and Adobe Flash.

●Extensive involvement in making style manages, best practices and setting UI benchmarks for big business/shopper applications.

●Expertise in breaking down the DOM Layout, Java Script works, Cascading Styles crosswise over cross-program utilizing Firebug, Developer Toolbar.

●Excellent involvement in Restful Web benefits and Big Web benefit advancement and utilization utilizing (JAX-RS and JAX-WS).

●Experience in Agile strategies, for example, Extreme Programming, Waterfall Model and Test Driven Development.

●Good in speaking with customers, clients, supervisors and different groups in the venture at all levels.

●Effective critical thinking abilities, remarkable interpersonal aptitudes, great in composed and verbal correspondence. Capacity to work freely and also inside of a group situation. Headed to meet due dates. Inspired to deliver powerful, elite programming.

Technical Skills

Web Technologies

HTML, CSS, JavaScript, AJAX, JQuery, JSON, JIRA, Apache, PHP

Frameworks

JQuery, Ext JS 3.0, Angular.js, Backbone.js, Node.js

IDE & Tools

Eclipse, Aptana Studio, WebStorm, Notepad++, Adobe Dreamweaver, Adobe Flash Professional + Actionscript, Microsoft Publisher, Editplus

Development Tools

Adobe Photoshop CS5, Google Adwords, Yahoo Search Marketing

Version Control

Perforce, CVS, SVN

Wireframe Tools

Adobe Illustrator CS3

Debugging Tools

Firebug, Bugzilla

Operating Systems

Windows, LINUX, MAC

Professional Experience

Client: Cisco Systems, CA July 2015-Till date

UI Developer

Description: Cisco Systems, Inc is an American multinational technology company headquartered in San Jose, California, that designs, manufactures and sells networking equipment. Cisco's products and services focus upon three market segments enterprise and service provider, small business and the home.

Responsibilities

●Involved in different periods of Software Development Life Cycle (SDLC) of the application like Requirement assembling, Design, Analysis and Code advancement.

●Developed HTML models and UI deliverables, for example, wireframes, flowcharts, screen ridicule ups, and interface plan details.

●Designed Frontend with in protest situated JavaScript Framework like Angularjs.

●Involved in the production of interface to oversee client menu and Bulk overhaul of Attributes utilizing Angularjs and JQuery.

●Participated in making Responsive Web Designs utilizing Media Queries and Twitter Bootstrap.

●Utilized Adobe Fireworks, Adobe Photoshop, Adobe Dreamweaver and Illustrator for the front-end improvement, for example, site pages, representation and multimedia's.

●Developed the client interface for back office bolster and worked cooperatively in Agile scrum group on the outline and improvement of use based MVC system utilizing Angularjs, HTML 5.0 and CSS3

●Developed customer side AJAX application that uses XSLT, XPath, JavaScript OOP, and more Bind questions and recover them through JNDI interface.

●Utilized different JQUERY modules to fabricate Rich Internet Application (RIA) to make it look more instinctive.

●Developed the client interface for back office bolster and worked cooperatively in light-footed scrum group on the outline and advancement of utilization based MVC system utilizing Angularjs, HTML 5.0 and CSS3.

●Worked broadly on applications to work legitimately on Android gadgets and every one of the programs like Mobile safari, Desktop safari on Windows, IE, Firefox, and Chrome.

Environment: HTML, CSS, JQuery, AJAX, Angularjs, Node.js, Responsive Design, Twitter Bootstrap, Adobe Photoshop, Dreamweaver, XML, JSON, JIRA, Agile, Internet Explorer, Chrome, Firefox, Windows.

Client: The GDR Group (Contractor for Broadcom) Irvine, CA Sep 2014- June 2015

UI Developer

Description: Worked on multiple projects simultaneously for the company's client events by designing brochures, Ad Banners and fliers along with animated promo videos.

Responsibilities

●Worked closely with internal clients to define business objectives, project scope, solution space and design/development approach for various knowledge research applications.

●Responsible for creating web and website based applications using Javascript and JQuery.

●Worked on web application development using HTML4.

●Developed the front-end featuring rich web interface implemented using HTML5, CSS3, JavaScript toolkits like YAHOO USER INTERFACE (YUI). Used JQuery framework for UI centric AJAX behaviour.

●Designed and development of Web pages using HTML, CSS including Ajax controls and XML.

●JS is designed for creating network-centric applications and complimentary to and too integrated with Java.

●Developing to design and requirements using best judgement and expertise with JavaScript, jQuery, and Knockout.js.

●Worked on the modernization of a legacy and outsourced UI. Technologies used were Backbone.js, Require.js, and JQuery.

●Maintained Cross Browser compatibility & implement Responsive Design using Twitter Bootstrap, custom media queries, etc.

●Designed and development of Web pages using HTML, CSS including Ajax controls and XML

●Developed cross-browser compatible website using HTML, CSS3, MySQL and jQuery

●It has an API for working with text, arrays, dates and regular expressions, but does not include any I/O, such as networking, storage or graphics facilities, relying for these upon the host environment in which it is embedded.

●Worked upon the dashboard for the project which contained a variety of charts and draggable components using JQuery UI Library.

●Developed web services, SOAP message envelopes and headers using WSDL, UDDI, XML and JAXP.

Environment: HTML5, CSS3, JQuery, Javascript, Node.js, AJAX, PHP, YUI, MVC, Angularjs, Responsive Design,

Twitter Bootstrap, Dreamweaver, agile, SOAP, Windows.

Client: Google, Hyderabad, India Feb 2012-Aug 2014

UI Developer

Description: Google is an American multinational corporation specializing in Internet-related services and products. These include online advertising technologies, search, cloud computing, and software. Most of its profits are derived from AdWords an online advertising service that places advertising near the list of search results. My part in the company is to build up an internal application. To maintain data about onboarding contractors.

Responsibilities:

●Designed and developed the Windows application which consisted of a Winforms GUI with business objects for code reusability.

●Creating Service Oriented Architecture (SOA) based solutions using SOAP messaging framework.

●Implemented mailing system (Send mail) with attachments.

●Validated user input on Web Forms using validation controls like Comparevalidator, Rangevalidator, RegularExpressionValidator and Custom Validator. Also Performed Client Side Validations using JavaScript

●Enhancement of existing application utilizing JSP, Created HTML navigation menu that is role based menu items changes dynamically, derived from the database in the form of XML.

●Developed user interface using JSP, Struts and Java Script to simplify the complexities of the application.

●Worked on Cascading Style Sheet (CSS) and XSL to format the HTML output.

●Implemented role based security for the user groups.

Environment: HTML, CSS, JQuery, JavaScript, AJAX, XML, DOM, Macromedia Dreamweaver, MYSQL, Windows, JavaScript, CSS, Ajax, XML, SQL Server 2003, Web Services, XML and Visual Source Safe.

Client: Cube Software, Hyderabad, India Jan 2011- Jan2012 Web Developer

Description: Provided technical support to customers and customer service department. Served as technical support specialist, responsible for customer interaction, code fixes, and liaising between development team and customer service department. Created web pages and applications for e-commerce website with over 1 million hits per month.

Responsibilities:

●Design and development of web pages using HTML, CSS including Ajax controls and XML.

●Used JS for custom client-side validation and DOM manipulations.

●Used jQuery for event handling and GUI functionalities.

●Used HTML and CSS for website layout and design.

●Involved in developing HTML and JavaScript for client side presentation and data validation on the client side with in the forms.

●Redesign part of an existing web application that was meant for desktops to work on mobile phones using JQuery Mobile.

●Develop a real time mobile web application using JQuery Mobile, MVC and web services.

●Worked with View State to maintain data between the pages of the application.

Environment: AJAX, HTML, CSS, JavaScript



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