Human Resources Manager

PROFESSIONAL PROFILE / CAREER GOALS

Results-driven bilingual professional with in-depth knowledge of Human Resources and Benefits Programs seeks a challenging and rewarding career in Human Resources, through which my acquired expertise, experience and skills will be demonstrated and put to maximum use for my growth and for the company’s excellence. Strengths in designing and implementing organizational processes.

AREAS OF EXPERTISE

Human Resources Management Emergency Response Management

Benefits Programs Development Office Start-up and Relocation

Salary Planning / Administration Vendor Contracts

Budget Management Facility Expansion / Space Planning

Translation Level Fluency in Spanish Facility and Office Operations

PROFESSIONAL EXPERIENCE

SENTRY DATA SYSTEMS, INC., Deerfield Beach, FL 2/ 2011 – 3/ 2016

Human Resources & Facility Manager - 2014 – 2016

Manage HR processes for national organization, with focus on facilitating new hire onboarding and training processes. Companywide responsibility for benefits programs, including 401(k), FMLA, FSA and ACA reporting. Involved in the evaluation of benefits providers, ensuring enhanced services and cost-savings for the Company.

Manage office operations to ensure organizational effectiveness and efficiency, maintaining office management services for Sentry Data Systems Corporate offices, inclusive of landlord and vendor relations.

Support vendor change processes for Human Resources and Benefits, evaluating vendor data, analyzing, comparing and making recommendations. Ensure accurate data transfer and smooth transition, for 280-employee organization.

Work with/assist IT in the design and implementation of online technical tools (SharePoint internal data portal) to provide internal information and training to employees.

Human Resources Manager - 2011 - 2013

Manage and support HR processes for 90-person organization. Design and implement effective HR programs and processes to support Sentry’s fast-paced growth. Manage / evaluate benefits programs, in consideration of value-add, competitive options. New hire orientation / office information point of contact.

During first four months in position:

Managed company-wide benefits open enrolment process and implementation of new benefits provider.

Created performance planning, counselling and evaluation process, implementing online systems in ADP.

Developed “New Hire Welcome Kit”, in addition to implementing procedures for hiring, separations, salary planning, recruiting. Created the HR department’s operations manual, documenting all HR processes.

Implemented instantaneous, online background checking as part of new hire process.

Completed salary equity evaluation for all company positions.

Instituted mandatory company-wide online compliance training (i.e., Preventing Harassment) and Employee Handbook acknowledgment.

Updated Employee Handbook, ensuring up-to-date policies.

Was actively involved in the decision-making process for the new benefit year’s provider selection, reviewing and evaluating options to narrow down executive decision-process, implementing cost-savings and morale-enhancing ideas to current plans.

CITY OF FORT LAUDERDALE, Fort Lauderdale, FL ` 2008 – 2009

Administrative Assistant II

Advisory and administrative staff position for the Public Works – Utilities Department. Managed administrative support and Utilities Pipeyard Depot personnel.

Acted as Liaison to City’s Community Appearance Board, preparing meeting agendas, reviewing, revising and distributing minutes, preparing Board’s communications, and facilitating City’s responsibilities.

Worked with development team in coordinating and implementing department’s new inventory software rollout, ensuring accurate transference of data under department’s required specifications.

MICROSOFT CORPORATION, Latin America HQ, Fort Lauderdale, FL 1994 – 2006

Operations / Office Manager – 1995 - 2006

Led, managed, and drove facility’s operations in support of Latin America HQ’s goals and objectives. Analysed broad facility issues making recommendations to improve facility’s performance. Upheld existing and introduced new processes. Managed operations for 300-person facility.

Developed/implemented and managed employee lunch cafeteria program.

Planned highly visible global technology summits with over 400 executives in attendance. Prepared agendas for event speakers (Presidents and VP's of top technology companies, as well as Microsoft’s Chairman). Planned and executed large employee events such as Holiday Parties, Family Picnics, and Bring Your Child to Work Day.

Received Gold Star Bonus Program Award in recognition of excellent work and flawless and proactive execution during the design, construction and move to new Microsoft office.

Regional Administrative Coordinator - 1994 – 1995

Acted as central communications point for Microsoft Consulting Services, Latin America with various organizations, including Business Operations and executive management, to develop regional practices in line with company-wide standards. Coordinated setup of Latin America Consulting regional office, ensuring effective operations at start-up. Served as liaison between General Manager and employees in subsidiaries within region.

Assisted HR Manager in developing HR programs for newly established Fort Lauderdale / Latin America HQ facility for international employees.

Established continuity between all emerging consulting practices. Supervised four administrators supporting in-country consulting practice, ensuring compliance with corporate policies.

COMPUTER KNOWLEDGE

Software: Microsoft Office and Office Professional programs, Visio, Microsoft Windows (all versions), SharePoint, ADP Systems, PAYCOM Systems

EDUCATION / CERTIFICATIONS / PROFESSIONAL COURSES

Bachelor of Science / Management Science - Kean University, Union, NJ

HR: Compensation and Benefits Certificate – FAU Executive Education, Boca Raton, FL

Certificate in Human Resource Management - FAU Executive Education, Boca Raton, FL

Legal Assistant Certificate Program - Florida Atlantic University (FAU), Boca Raton, FL

Landmark Forum & Advanced Course, Living a Life of Excellence - Landmark Education

Successfully Managing People, Building Better Work Relationships / Results Oriented Communication - American Management Association

The Seven Habits of Highly Effective People - S. Covey

Effective Speaking and Human Relations, Dale Carnegie Management Seminar - Dale Carnegie Institute

Understanding the HIPAA Privacy Rule – Sentry Data Systems Inc. internal training

PPC&E – Helping Employees Succeed, Preventing Harassment –Mgmt. Training – ADP

PROFESSIONAL MEMBERSHIP : Member of Society for Human Resources Management (SHRM)

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