Management Project

A Leader who takes complete ownership to quickly overcome the profit and growth challenges, leveraging entrepreneurial drive, connect at the grass root level and business acumen for success. Drives team Motivation, Customer Satisfaction, Process Excellence to achieve aggressive Profit Goals, while managing the myriad of Internal & External stakeholders.

Trusted Senior Executive with proven track record to exceed the profit goals consistently.

Growth Driver eliciting success in volatile (un)structured environments, orchestrating the desired outcomes for various stakeholders, investors, clients to meet the growth challenges.

Top 5% Performer at Xerox driving delivery in the BPO space with 1250 Employees for a Global Automotive Giant, spread across 5 locations and earning $40M in revenue.

High-Performance Motivator leading the teams from the front to ensure seamless delivery for the client, growth offered to 200+ people in India ensuring a drop in the attrition rates from 45% to 24%. Consulting Finance & Audit Transition & Transformation Accounting Change Management Project Management Strategic & Tactical Planning Start Ups Relationship Management Entrepreneurship style Loan Syndication 0

10

20

30

40

200*-**-**-** 2016

ARR of Business Managed

in $M

RAGHU SRINIVASAN

Mobile: +91-984**-***** Home: +91-80-269***** E-Mail: *****.************@*****.*** https://in.linkedin.com/in/raghu1963

Address: A-303, 2nd Floor, Ideal Gagan Vihar Apartments, Ideal Home Township, Rajarajeshwari Nagar, Bangalore–560098. Industry Aware Division VP behind Millions of $ in Profits Exceeding Global Targets

Technically Astute Executive & Skilled Finance Professional 2014: Division Vice President (Current)

2012: Delivery Lead

2010: Business Head

2008: Client Operations Head

1987-2007: Chartered Accountant

Executive Value Offered

Serviced Clients’ from $ 5M to the Current $ 40M.

Consistent Profit growth demonstrated on several occasions:

@ Infosys Chennai from -23% to +24%

@ Xerox Bangalore from 10% to 21%

Standardisation of Processes across different regions.

Cash Optimisation, Vendor Debit Balance Recovery, Process Certification; Backup & Handover Plan; Payment on Time, UPR project, Direct Communication with the BUs.

Robotics Process Automation Opportunities.

Identification of Process Risks and their Mitigation. Career Trajectory & Education

B.Com from Madras University – June 1984.

Fellow Member of the Institute of Chartered Accountants of India – May 1987.

Diploma in Information Systems Audit (ICAI) – June 2003.

M.S. Office (Word, Excel, Power Point & Projects); Tally & Quick Books; Working knowledge of SAP.

Xerox Business Services (India) Private Limited: From 17th Nov’14 till date. SBU Division Vice President – Managing a Global Automotive Client Providing leadership guidance, thought leadership, challenging the status quo, developing next generation leaders, lateral thinking in the organization, are some of my treasured contribution at Xerox.

Portfolio Management: Leading a large team of 1250 FTEs in the F&A space serving NA, SA, APAC & EMEA, with P&L responsibility of the $ 38M account.

Client Relationship: Client Stakeholder management at a strategic & tactical level.

Business Planning & Strategy: Transition & Transformation of Processes with consolidation of sites, movement of 450+ FTEs across the globe.

Monthly & Quarterly Executive Reviews with the client, presenting the current state, solutions to issues, support required, projecting the future state.

Weekly Operations, Transitions, Transformation/Project reviews of the teams spread across the various regions – EMEA, APAC, and NA/SA.

Defining the Productivity Roadmap in line with the TSD Commitments for the account. Projects: Scope Standardisation of Processes leading to the Process Standardisation; Streamlining the Income Tax scope for India; Direct Communication with the BUs; Vendor Master Clean up; Vendor Debit Balance Clean up; Process Certification; Backup & Handover Plan; Payment on Time, UPR project. Achievement: Rated as an Exemplary Performer, Exceeds all Expectations in the just concluded appraisal cycle. Developed an excellent relationship with the client, and a stable & predictable delivery. Infosys BPO Limited: From 3rd Jan’08 – 14th Nov’14. Delivery Lead – Dec’12 till Nov’14: Large Manufacturing Client in Health Care, Lighting & Consumer Durables Business.

Working with seven National/International Centers to improve their delivery predictability spread across NAM, APAC, LATAM & EMEA regions with over 3000 FTEs

Focus on the Brazil & China Centers to improve their performance levels;

PMO for the Process Progression Model across all the Delivery Centers of Philips.

Negotiating with the client at the CXO level of stakeholders for the renewal of contract;

Negotiating the MSA, LSAs and other agreements with the client;

Negotiating prices with the client by leveraging upon external benchmarking;

P&L responsibility for the account – USD 80M spread across NAM, APAC, LATAM & EMEA regions with over 3000 FTEs located in 7 delivery Centers across the globe;

Ensuring timely Billing/Collection of $ 7M per month spread across 7 different locations;

Business plan, best estimates, P&L analysis, utilization, productivity, profitability of DCs;

Managing a Team of 25 qualified CAs offering assurance services – Sox Audits, Financial Review Audits, IT Compliance Audits, spread across the globe;

Establishing controls, financial, operational, compliance, IT to mitigate risks, Identification of control issues and scoring of controls, Monitoring & Governance of the control framework; Achievement: As part of the core negotiating team, we were able to convince the client to extend the contract for a period of Five Years. The company recognized this by giving a High Performance Incentive Award, for the third consecutive year.

Business Head – Aug’10 till Nov’12: Large Manufacturing Client in Health Care, Lighting & Consumer Durables Business.

P&L responsibility for the client engagement at Chennai – USD 15M;

Responsible for the entire service delivery of the engagement – F&A, S&P;

Planning of Infrastructure for new businesses;

Managing a workforce of 550+ FTEs in various F&A and Procurement processes;

Bringing in innovative methods to improve productivity with the help of technology; Achievement: I increased the employee utilization from 74% to over 93%. This resulted in an increased Gross Margin (>35%) in the engagement and Chennai becoming the most profitable Center for the entire engagement. The company recognized this by giving a High Performance Incentive Award for the second consecutive year. DC Head for Chennai – Aug’10 to Nov’12

Responsible for all the Infrastructure & DC related activities

Official Signatory of the company at Chennai;

Developed the F&A hub for Infosys BPO at Chennai; Achievement: In a short span of two years, I conceived the new infrastructure for the DC. This resulted in an increased capacity of 2500 seats at Chennai. The focus of F&A service delivery has since shifted from Bangalore/Pune to Chennai.

Services Head – Aug’09 to Jul’10: Central Processing Centre, Income Tax Department:

Largest E-Governance and transformational project of The Government of India

Creating improved service delivery for the citizens of India;

Developing Standardized practices and procedures for processing of income tax returns;

Centralized systems to monitor and evaluate the status of returns filed by the assessees;

Create, coordinate, review quality accounting system as per Indian GAAP and reconciliation of taxes collected;

Convenient, accurate and timely clearance of demands & refunds;

Managing a workforce of over 500+ FTEs in the various processes outsourced to Infosys; Achievement: The creation of an unparalleled e-governance project with technology as an enabler. Processing of returns for the AY 0910 in a record time and the release of refund orders for the same. The project was ahead of its commitments in processing of returns for year 2010. The company recognized this by giving a High Performance Incentive Award for the year. Client Operations Head – Jan’08 to Jul’09: Captive F&A Processes:

Creation of a captive Infosys F&A delivery model within Infosys BPO;

Managing the Operations for the various processes outsourced by Infosys Technologies Limited to Infosys BPO Limited with over 225+ FTEs;

Process management: monitoring the overall functioning of the processes and ensuring the health of the processes as per the defined SLAs;

Developing strong teams with the requisite skills and knowledge, empower and evaluate the team with rewards/recognition;

Identifying areas of improvements and implementing measures for customer satisfaction;

Customer relationship management, identifying scope of business expansion and take ownership during all critical periods;

Ensuring internal & external governance with weekly, monthly & quarterly meetings organized with the client;

Achievement: Right sizing of the team to bring value to the client – we offered a reduction of 50 FTEs to the team size by bringing in productivity improvements through automation, streamlining of operations, optimum utilization of staff, etc., in a span of one and half years.

As a Practicing Chartered Accountant – from Aug’87 to Dec’07: Worked with multiple clients as a Virtual CFO, Consultant and Auditor in Manufacturing, Information Technology – hardware/software, Retail, Education & Training, Construction, Media & Entertainment, LPG Bottling, to name a few. As a Virtual CFO for several companies I offered an end to end solution to all my clients.

Financial Accounting as per the Indian/US GAAP, MIS Reporting as per the US GAAP;

Compliance under the Income Tax Laws (FBT, MAT, Advance/Self-Assessment Tax, Corporate Taxation, etc.), The Companies Act, Provident Fund, Sales Tax/VAT, Professional Tax, STPI, and other statutory compliances;

Handling all legal and compliance related matters; advise on legality of land documents, drafting of sale agreements/deed, negotiation of land deals;

Negotiation of Finance proposals with State level Financial Institutions and Public Sector Banks; Resource Mobilization for the clients;

Preparation of financial budgets, variance analysis, tracking of expenses;

Preparation of Project Reports, Projected Profitability Statements, Balance Sheet;

Employee Payroll & Compensation, design of salary structure to give the maximum benefits under the law;

Withholding Taxes under the Indian Tax Laws;

Representative services under the Income Tax Act, Companies Act, Other Statutes;

Finalization of statutory & internal audit, including preparation of Audit Issues Memorandum, tax-audit, transfer pricing guidelines;

Defining policies and procedures to facilitate internal financial controls;

Systems Development - Identifying scope for integrating IT with the process, thereby enhancing operational effectiveness;

Handling all company secretarial matters – filing returns with the Registrar of Companies, maintenance of statutory books, Board Minutes books, drafting resolutions, etc.

Start-up to an IPO public issue of Cerebra Integrated Technologies Limited, hardware & software manufacturer in Bangalore.

Created the First LPG Bottling Plant Asia LPG Pvt., Ltd. in Bangalore, set up of the dealer/distributor network, high seas trade of LPG, and later negotiated the Merger & Acquisition by Shakti LPG Limited.

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