Lauren S. Victorella
*** ***** ******, ******** *******, NJ 08853
***/***-**** ***********@*******.***
Over fifteen years of outstanding administrative leadership and client relations experience within a sales/service environment, supporting internal and external customers as well as management levels through CEO.
Janssen Pharmaceutical Companies of Johnson & Johnson, Raritan, NJ
Communications and Public Relations- Senior Administrative Assistant (Contractor) March 2015 - Present
Directly support the Business Communications leader, 3 Directors and 3 Managers.
Administer travel arrangements and expense reports utilizing Concur.
Obtain and track purchase orders in ARIBA and emarketplace.
Update the Totality system for HCC related project requests.
Manage Business Communications Leader and teams outlook calendars.
Perform meetings management; create invites in outlook, reserve rooms, order food/beverages and work with AV and other vendors to confirm details for viewing and streaming presentations.
Proof-read and edit PowerPoint presentations.
Communicate daily with other Executive and Senior Administrative assistants to coordinate Leadership calendars.
Bloomingdales, Bridgewater, NJ
Sales Professional November 2014 – March 2015
Served as Sales Professional in the Women’s Shoe department.
Davis Vision Insurance Company (parent company Highmark BCBS), Branchburg, NJ
Senior Sales/Client Administrator July 2006 – December 2013
Reported directly to the Senior Vice President of Commercial Sales and supported all VP’s, Directors, Account Executives and Client Managers on the Commercial Sales team.
Fielded questions from clients and tracked information in corporate databases to include, ACT, CVII and Salesforce.
Served as the original Sales/Client Administrator and created and initiated all processes and procedures.
Developed an on-boarding process for newly hired associates and worked with a team to create training manual to assist new hires with getting acclimated to Davis Visions internal processes and procedures.
Trained Administrators in other satellite offices.
Devised an Implementation process to bring new groups on board seamlessly.
Participated in New Group Implementation calls with Client, internal Account Executives and Client Managers.
Created and documented a process to organize contacts for eblasts utilizing outlook and excel.
Assisted Account Executives across business units to assess prospective client needs and plan design requests and created Proposals /Presentations in Word and PowerPoint.
Attended and participated in sales meetings in NY and TX.
Coordinated all travel activities, expense reporting and maintained calendars.
Created reports utilizing Excel and Business Objects for Senior Leadership meetings.
Tibotec Therapeutics/Ortho Biotech Products, L.P., (a Johnson & Johnson company) Bridgewater, NJ
Regional Office Coordinator (ROC) 2000 – 2005
Royal Doulton, Somerset, NJ
Hotel and Airline Administrator 1999-2000
Shelcore Toys, Somerset, NJ
Executive Assistant to the CEO 1998-1999
Home Depot Mid-Atlantic Support Center
Installed Sales Assistant/Maintenance Coordinator 1993-1998
Education
Middlesex College, Edison, NJ
Associate of Applied Science, Retail Management and Marketing
Graduation Date: 1990