Customer Service Data Entry

Sheryl Lockhart

Hutto, Texas *****

Phone: 7-60-638-**** E mail: s *****.*********@*****.***

Education Vanguard University (formerly So. Calif. College), Costa Mesa, California Bachelor of Arts, Multiple Subject Teaching Credential Skills ● Instructing Students

● Computer Skills

● 18+ mo call center experience

● Customer Service

● Data Entry

● Speaking

● Writing

● Time Management

● Judgment and Decision Making

● Active Learning

● Active Listening

● Coordination

● Social Perceptiveness

● Critical Thinking

● Learning Strategies

● Complex Problem Solving

Work Experience Harte Hanks – FedEx account

● 14 mos in Revenue Services

● 4 mos in CHT

Teacher, Barstow Unified School District, Barstow, California, August 2005 - September 2012

● I prepared lessons and created lesson plans for all subject areas. I was responsible for setting up my classroom, which included arranging the desks, as well as creating and displaying visual aides. I taught the student lessons throughout the day. I held tutoring sessions at lunch and after school on a semi-regular basis. I also supervised the playground as required. I worked with other teachers in my grade level on curriculum and planning activities. I worked closely with the administration in achieving all of my goals. I attended workshops and trainings to better myself as a teacher.

● Enforce all administration policies and rules governing students.

● Prepare materials and classrooms for class activities.

● Adapt teaching methods and instructional materials to meet students' varying needs and interests.

● Establish clear objectives for all lessons, units, and projects, and communicate those objectives to children.

● Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.

● Prepare reports on students and activities as required by administration.

This is a condensed list.

Other similar jobs with similar duties

Teacher, Victor Valley Christian School, Victorville, CA August 2000-January 2002

Teacher, ABC Unified School District, Cerritos, CA August 1999-June 2000

Facilitator, Excelsior Education Center, Victorville, CA August 2004 - June 2005

Facilitators are active and involved with all aspects of the school. They are involved in and support extra-curricular activities to promote a positive school program. We were required to dispense curriculum to a case load of independent study students in grades 7-8th. We were required to meet with them bi-weekly to collect work samples, give new lessons, answer questions and give tests. We taught workshops on various subjects and generated reports for grading purposes and report cards.

Other similar jobs with similar duties

Facilitator, Charter 101 Elementary with Victor Elementary District Victorville, CA, February 2002-June 2004

Tools & Technology ● I have used Windows based computers for approximately 10+ years. I have a moderate understanding of most of the Microsoft programs. I am very comfortable with word processing, email, internet, faxing and copying.

Volunteer Work ● I currently help in the food distribution for a non-profit community food distribution ministry out of my church.

● I teach the pre-school class during the service at my church.

● I sing on the worship team at my church.

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