Administrative Assistant Data Entry

Marsha Tyler

***Lee St. Apt *** Gaithersburg, MD 20877 202-***-**** **********@*****.*********:**********@*****.***

Summary of Qualifications

●15+ years’ experience as an Administrative Assistant, departmental staffing and relationship building.

●Excellent analytical, decision-making, flexible and solutions-based.

●Excellent written and oral communicator, professional etiquette and presence.

●Proven ability to develop and cultivate effective relationships with senior management, key decision makers as well as internal and external stakeholders.

●Proven ability to prioritize and multitask effectively, remain calm in a crisis, excellent attention to detail.

●Professional and personal interest and knowledge of fashion, fragrance and home decor trends.

●Proficient to Expert in Microsoft Office Suite.

Professional Experience

Jul 2014 – Present S.C. Herman & Associates, Inc. Washington, DC

Front Desk Receptionist/Administrative Assistant

Create a welcoming environment for clients, guests and tenants while maintaining stringent protocol regarding access to a security-controlled environment; answer multi-line telephone system; maintain and order supplies via purchase order.

Serve as backup support to senior executives; serve as the only administrative professional to a 19-person office and more than 30 personnel in the field.

●Coordinate with off and on-site Property Management team for Excel spreadsheet cross-reference, data entry and distribution of tenant rent and utility statements.

● Process and file all contracts in the department-specific Central File system.

●Designed process for documenting and tracking maintenance and service of company vehicles. As a result of the new process, several thousand dollars in fines and vehicle repair will be saved and maintenance of vehicles remains on schedule.

●Sole administrative support to the Construction/ Project Management department

Nov 2009 – Jul 2012 My Oma Can Sew Atlanta, GA

Business Owner/Seamstress

●Contracted with 10 Atlanta Public School JROTC programs to provide alteration services.

●Custom sewing for private clients.

●Created billing documentation, maintained record of services rendered, regularly submitted invoices to JROTC Commander for payment, processed credit card payments.

●Marketed to multiple dry cleaners, promoting a discount for sewing services; acquired subcontracts resulting in a 5% savings to participants.

Mar 2006 – Nov 2009 Georgia State University Atlanta, GA

Administrative Assistant to Communications Director

●Assisted in creation of Policy Center documents, briefing books, media and press releases, frequently served as editor and proofreader for Communications Director.

●Spearheaded database project for cataloguing and maintaining a 7,000-member list of Health Policy stakeholders and partners; provided supervision and instruction to Student Assistants.

●Led massive multi-room supply reorganization and ordering process resulting in total elimination of duplication and waste via tracking system of all key data.

Jun 1996 – Mar 2001 Xerox Corporation Rochester, NY

Manufacturing Assembler/Project Manager

●Selected by Design Engineers to develop a Best Practices manufacturing process for a new product line.

●Established assembly line, collaborated with in-house vendors to secure necessary equipment, recruited and trained staff of five, maintained extensive detailed documentation of process.

●Successful manufacturing process development resulted in project completion three days earlier than estimated deadline.

●Business Area Work Group (BAWG) facilitator for the main line, liaison between operators and senior management resulting in increased production and decreased operator-vs-management conflicts.

Mar 1991 - Jun 1996 Rochester Institute of Technology Rochester, NY

Data Entry Clerk

● Developed database to organize and maintain departmental records

Compiled data via database for weekly, monthly, quarterly reports to Department Director.

●Generated comprehensive annual reports for submission to Congress for funding decisions.

●Non-interpreter office team learned American Sign Language to participate in staff meetings with hearing impaired supervisor without interpreter.

●Provided administrative support for Scheduling staff.

Education

Mar 2001 - Dec 2005 Rochester Institute of Technology Rochester, NY

Bachelor of Applied Arts & Sciences - Concentration - Packaging Science

Relevant Coursework: Packaging Design, Interior Design

Dec 2015 – Final coursework completed, Bachelor degree awarded.

Jun 2014 Streetwise Partners Washington, DC

White & Case Career Ventures Program

●Participated in a selective 13-week career development and mentoring program focused on improving professional competencies including networking, professional etiquette, job search skills and interview preparation and MS Office proficiency.

●Interacted with business professionals working at top-tier companies in a variety of industries during weekly sessions and collaborated with professionals on program deliverables.

Community Service

●Lead Organizer/Secretary – Veteran Community Resident Council – 2013-2014

●Awarded Trainee of the Cycle – Streetwise Partners – Jun 2014

●Mentor – Streetwise Partners – Sep-Dec 2015

●Co-organizer local veteran help center food drive – Sep-Nov 2015

Veteran Status – United States Air Force – Honorable Discharge

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