RICHARD MIN

647-***-**** acv4gq@r.postjobfree.com

AREAS OF EXPERTISE:

Performance Management Disability Management Policy Design

Coaching Labour and Employee Relations Pension and Benefits

Compensation Project Management Customer Service

PROFESSIONAL EXPERIENCE:

HR Consultant/HR Generalist January 2010 to February 2016 (Contract)

RM Consulting

*Created and delivered multi--faceted Human Resources policies and strategies to align with clients

priorities as a result of program re-designs or new acquisitions. *Created workflow process

documentation *Provided advice and solutions by identifying and selecting appropriate actions and

responses in order to meet business issues. *Oversaw the administration of clients HR programs.

*Responsible for supporting and guiding Canadian based HR matters. *Assisted executive and

leadership teams with building best practices to meet business needs and goals. *Provided HR support

by analyzing all training needs and specific business issues. *Created various communication policies in

accordance with clients HR philosophy. *Responsible for 2-5 direct reports.

o Provided HR support to clients and employees that included guidance and advice, coaching and

resolution with HR issues

o Identified opportunities to improve HR systems and processes to increase effectiveness,

efficiency and adaptability for HR users, managers and employees.

o Created process mapping to identify needs analysis and training and development issues

o Managed human resource programs, revisions and rollouts, ensured programs remained

competitive and supported organizational strategy by utilizing various external surveys

o Delivered analytical and research support on internal human resources issues, market data,

salary surveys and compensation practices

o Participated in organizational design activities, completed job evaluations on new and reclassified

roles and reviewed benchmark market data

o Provided leadership in delivering innovative and cost-effective programs to align with the

business strategies

o Responsible for the communication and implementation of the new programs and processes

through intranet and town hall meetings

o Provided policy interpretation, guidance and advice on issues such as salary administration, job

evaluation, promotions, new hire salaries, and benefits plans.

o Researched, developed and implemented complex policy process improvements through the

identification of issues such as processing delays and quality problems

o Provided consultative services on matters of pension policy, interpretation and application

o Researched complex pension issues and provided resolutions/recommendations

o Managed escalated inquiries including communication with client to resolve any employee issues

or concerns

o Managed data quality checks of calculations and correspondence to clients and members.

o Ensured accuracy and quality control by verifying clients HRIS operations

o Coordinated the organization s training sessions and new training activities for new hires

o Supported the implementation team with leadership development, people development, diversity,

talent acquisition and recruitment and performance management.

o Provided collective agreement interpretation and administration which included research and

grievance handling

o Oversaw the administration of multiple HR programs and policies

o Past clients include: Husky Injection Molding, AON Consulting, Seneca College, Hewlett Packard

and Scotia Bank

Senior Human Resources Manager

Dress For Success Toronto February 2008 to December 2009

* Directed the executive and leadership with building best practices to meet business and client needs

o Ensured high level of service in managing all HR administrative functions

o Managed the review and updating of policies and procedures, ensuring compliance with

legislation

o Provided guidance and support to the Executive Director, Board of Directors and employees on

routine inquiries, policies, procedures and compliance

o Responsible for full cycle recruiting including advertising, screening, interviewing, selection, offer

creation and presentation

Manager, Human Resources

Pepsi Bottling Group October 2006 to January 2008

*Took ownership, developed and executed various country wide policies and programs. *Managed 5

direct reports.

o Managed grievance procedures to handle complaints that resulted from disputes with unionized

employees over the CBA and work rules

o Took ownership, developed and executed pension wind-up of DB pension plans to a DC pension

plan. Educated employees by clarifying the need for the change and future benefits

o Participated in HRIS (PeopleSoft) upgrades and process improvement initiatives

o Promoted the value of the DC pension plan achieving $1 million dollar savings by increasing Plan

participation

o Managed Employee Stock Purchase Plan

o Recommended changes to total rewards policies, ensuring alignment to the overall corporate

strategy

o Resolved and assisted employees with pension and benefits issues

Senior HR Analyst

SEARS CANADA June 2005 to October 2006

o Responsible for administering pension plans which included grandfathered plans

o Managed reward programs such as Employee Assistance Program, Member Life Insurance,

Group Home & Auto Program, Discount Programs, and Employee Anniversary

o Maintained integrity of HRIS and associated databases

Pension Specialist Lead

HEWITT ASSOCIATES October 2003 to May 2005

o Responded to clients members inquiries regarding all pension and benefit related issues

o Performed standard pension calculations (retirement, terminations, death and separation)

o Provided support to clients during system development and implementation, including telephone

support and contact for clients

HR Project Analyst

HOSPITALS OF ONTARIO PENSION PLAN February 2003 to August 2003

o Participated in upgrade and new implementation projects from beginning to end of a major project

o Participated in information sessions with client to collect business requirements

Team Leader Pension Surplus Initiative

ONTARIO MUNICIPAL EMPLOYEES RETIREMENT SYSTEM June 1999 to December 2002

o Analyzed plan documents and prepared and peer reviewed calculations

o Managed pension projects, including valuation and pension administration

EDUCATION

Post Graduate Human Resources Management

HUMBER COLLEGE

Bachelor of Arts Political Economy/Political Science

CARLETON UNIVERSITY

MEMBER OF THE HUMAN RESOURCES PROFESSIONAL ASSOCIATION (HRPA)

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