Customer Service Sales

Elina Mahmens

Sales associate

Decatur, AR

*************@*****.***

(brief description of my professional background, specific skills, knowledge or industry experience). Analytical mind with Advanced knowledge of management techniques. Natural leader and skilled mediator. Diplomatic and effective problem solver with strong skill in negotiations. Offer a 10-year career in business, management and customer support services. Organized and diligent with a strong background in sales, planning and staffing. Results-oriented Manager who used to operate in fast-paced and competitive environments. Strong presentation, analytical skills. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.

Seek position offering opportunities for new professional and personal challenges. WORK EXPERIENCE

Sales associate

Decatur Pawn Shop - Decatur, AR - May 2011 to November 2014

• Greeted & Welcomed customers

• Discovered needs & sell merchandise

• Suggested items

• Executed price changes, sales, and inventory control

• Assisted in merchandising

• Performed computer skills in a specific pawn shop computer programming

• Web research

Clothes and shoes shop, Hmelnitsky, Ukraine

Owner

Podolsky Smak LTD - October 2006 to October 2010

owner of a small business with one employee

Podolsky Smak LTD (manufacturer and seller of packaged cereals) Top manager of international trade department

- February 2001 to October 2006

• Managed the day-to-day tactical and long-term strategic activities within the business.

• Conducted cost, schedule, contract performance, variance and risk analysis.

• Controlled expenses

• Reviewed and approved billing invoices.

• Leveraged knowledge of customers, market trends and principal to successfully market company product.

• Recruited and hired new staff. Presented company goals and objectives to new recruits. Coached and mentored staff members.

• Negotiated and signed a number of agreements with company business partners and customers all over the world (England, Poland, Hungary, USA, Canada, Israel)

"Hesed-Besht" International Charity Fund, Hmelnitsky, Ukraine secretary-referent and computer data base operator customer service

- April 2000 to January 2001

in person, in written form and on the phone)

• organization of presentations and conferences

• operating a huge fund data base of customers and resources

• computer typing functions

EDUCATION

Specialist in Administrative Management

University of administrative Management and Law

Diploma in Administrative Management

Administrative Management and law University

ADDITIONAL INFORMATION

SKILLS

• Business analysis

• Operations management

• Human resources management

• Team building

• Natural leader

• Persuasive

• Leadership mentoring

• Conflict resolution Professional user computer skills

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