MAGALY LOZANO
Tampa, FL ***********@*****.***
PROFESSIONAL SUMMARY
Self-driven, results oriented professional with vast experience in management and customer care, 8+ years of experience in Human Resources. Possess excellent communication skills in both English and Spanish. Ability to work well under pressure in fast paced environments and proven leadership and administrative skills. Committed to successfully overcome challenges and go above and beyond expectations. WORK EXPERIENCE
Triad Retail Media, St. Petersburg, FL
Human Resources Coordinator - Payroll Specialist 8/2013- present
● Assist 600+ employees with Time Management inquiries and PTO accrual tracking
● Maintain schedule for New/Re-hires to complete onboarding paperwork upon request
● Process all Unemployment Compensation Claims and Correspondence
● Responsible for the administration of FMLA, STD and LTD
● Assist with the new hires orientation set-up
● Assist with new hire on boarding and pre-employment process
● Assist with the application tracking system and applicant process in ICIMS
● Process data entry information in ADP Total Sources and EZLabor management
● Process payroll for all hourly, seasonal and International employees, implement changes i.e. promotions, merit increases, title changes, and reporting updates
● Process HR Termination paperwork and conduct exit interviews
● Maintain office supplies and employee files
● Complete all verbal/written Verification of Employment Requests The Renaissance Vinoy Resort and Golf Club, St. Petersburg, FL Human Resources Generalist - Payroll Specialist 8/2007-7/2013
● Responsible for processing and transmitting of payroll
● Trained management staff in labor management system
● Worked closely with management staff in managing productivity for their department
● Maintained and assisted with GRS (Global Recruitment System)
● Assisted with associate relations events, benefits, and other HR administrative tasks
● Maintained a competitive work environment which resulted in keeping 2nd place in the market
● Screened and conducted interviews to prospect new hires
● Responsible for providing disciplinary action and training development The Ritz-Carlton Orlando Grande Lakes, Orlando, FL Food and Beverage Assistant 7/2004-7/2007
● Responsible for the day-to-day administrative duties, including payroll, and scheduling
● In charge of purchasing product/items for the business
● Responsible for the off campus marketing and telemarketing performed in house
● In charge of events for the recruitment of new and prospective employees, as well as the interviews and registration process
TRAININGS & CERTIFICATIONS
ADP Payroll Training, Labor Management Training, Harassment and Compliance Training