Customer Service
Resume:
Sharon D Reddick
**********@*****.***
OBJECTIVE
Customer focused individual known for delivering quality service, seeking to join a growing organization in the field of Retail.
CORE COMPETENCIES
• Adaptable
• Dependable
• Computer literate
• Customer Oriented
• Assertive
• Problem resolution
• Time management
• Active listener
• Quality control
SKILLS SUMMARY
Proficient in basic computer software including; Microsoft Office, Quick Books (Desktop since 1999, Online versions since 2008), Qantel/Telenet Inventory Management, AccPac (Sage), and Buildium Property Management. Familiar with front office equipment such as, copier, fax, calculator, telephone, desktop, laptop and tablets. Internet research and reporting skills. Exceptional verbal communication, organization, compliance and thoroughness skills. Attention to detail and productivity. Works well under minimum supervision and as part of a team.
EXPERIENCE
State of California Care Provider Moreno Valley, CA 02/2014 to 03/2015
Bathed, cooked, cleaned and assisted seniors with medications
Chauffeured seniors to doctor appointments and grocery shopping
Performed other duties as assigned
Comserco, Inc General Accounting Clerk Corona, CA 06/2001 to 09/2012
Maintained strong customer and vendor relations
Processed collections via phone, email and regular mail
Assisted with monthly cycle counts and physical inventory
Purchasing agent for 5 locations including administrative offices
Managed cash receipts, credit card payments and remote deposits
Conducted company errands using company vehicle
Coded and batched invoices for travel and entertainment reimbursements
Assisted with grants, contracts, rebates and discounts
EDUCATION
Ashworth College Professional Certification (Tax Preparation) 2015
University of Houston-Downtown Retail Management Certificate 2015
Net 10 Technologies Certification of Completion (A+ Network Technician) 2003
El Camino College AA Degree (Accounting) 1981
VOLUNTEER WORK
Rock Christian Center Baby Nursery Attendant
Community’s Competition Club (CBC) for high school students
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