Sales Manager

KELLYE R. NEWCOMBE

**** ***** ***** ***** #*-***

Playa Vista, CA 90094

Phone: 818-***-**** * E-Mail: **************@*****.***

PROFILE

Seasoned professional seeking to utilize a combination of sales and marketing talents in a dynamic new sales industry. Have extensive experience in management and supervisory positions, as well as V.I.P. client acquisition and retention.

PROFESSIONAL EXPERIENCE

Infinity Capital Funding 2016-Present

Woodland Hills, CA

Account Manager

Contact new prospective merchants using Sales Force

Receive inbound calls

Consult prospective merchants on our product line, and advise

Pre-qualify prospective merchants

Submit new merchant loans for business working capital

Close all deals/negotiate loans for merchants

Interact with several partners, and lenders on working capital loans

Close renewal loans

CAN Capital, Incorporated

Kennesaw, GA 2014-2016

Business Funding Specialist/Consultant

Pre-Qualifications for merchant underwriting

Analayze documents and stipulations for compliance purposes

Strategize loans specifics for each merchant

Customer service/relations

Outbound Calls (60 plus per day)

Inbound Calls (50 plus per day)

Inside Sales

Closer

Consultant

TITLEBUCKS of Kennesaw, GA 2013– 2014

Store Manager

Underwriting- Auto Title Loans

Customer relations retention/acquisition

Merchant marketing and door-to-door marketing

Collections and repossessions

Sales: inside and outside, acquire new merchants

Supervise staff and train new employees

Month-end reporting to corporate

Develop sales and marketing material

Implement employee schedules

Implement monthly marketing schedules

Accounts Receivable/Payable

MERCEDES-BENZ USA 2007-2013

Business Development Manager/Marketing Manager

Close high-end leasing or purchasing transactions.

Quality Assurance calls ensuring client satisfaction of dealer services.

Current client lease renewal.

Train business development employees on phone etiquette and client objections.

Accept inbound sales calls and handling V.I.Ps.

Implement and strategize marketing plans for new clientele, various public events, trade shows/car shows.

Retain VIP clientele

Month-end reporting

Developed daily schedules for 38 sales people

Responsible for quarterly evaluations of all sales people.

Responsible for Sales Society Certification for all dealership employees

Payroll

Accounts Receivable

Accounts Payable

TOYOTA MOTOR SALES 1992-2007

Business Development Manager

Interviewed prospective new applicants

Trained all telemarketing employees, trained sales professionals on Toyota product knowledge

Trained sales professionals on how to overcome objectives while closing

Implemented and strategized marketing plans for the dealership

Reported all month-end reports for the Lease Retention and Telemarketing Departments

Trained telemarketers on telephone etiquette, and how to overcome objections on the telephone

Closed deals when needed

1997 and 2001: Awarded Most Successful Client Lease Retention Department (First Time Ever Award)

NEWCOMBE AND ASSOCIATES 1982-1992

Director of Events and Planning

Developed business relationships with clients such as The Los Angeles Dodgers, The San Fernando Valley Links (charitable non-profit organization), Atlantic Richfield Corp., and Cedars-Sinai Medical Center.

Planned fundraising events for the education of children in low-income households, both locally and abroad.

oContacted and reserved all V.I.P. talent, including Muhammad Ali, Sarah Vaughan, Ray Charles, Lodrick Cook;

oCoordinated all aspects of the event planning, including set-up of building/space lighting, technicians & engineers, audio, floral/table arrangements and catering;

oCoordinated all transportation and security detail for talent.

Guest service follow-up calls for potential and existing clients.

Assisted the President/CEO in creating logos and designs, and manufacturing of custom garment bags that were used as prizes for events.

Developed corporate partnerships with successful organizations who donated generously to fundraising events. Doubled charitable donations/contributions year over year.

ALICIA BUFORD AND ASSOCIATES (part-time) 1982-1989

Assistant Manager of Events and Planning

Managed and reserved talent for various fashion shows nationwide.

Implemented and designed outgoing mailers and invitations to reserve V.I.P. clients for specific events.

Trained new hires on how to reserve clients, proper telephone etiquette, and overcoming objections from potential clients.

Administered outbound calls to reserve and retain clients, and responsible for all follow-up calls to existing clients.

Runway model at fashion shows for company and their events.

Assisted the President on B2B sales to retain sizeable charity contributions/donations from organizations.

EDUCATION AND PROFESSIONAL SKILLS

Bachelor of Arts, Clinical Child Psychology and Child Development California State University, Los Angeles, CA.

Computer Proficiencies:

Mac, Microsoft Office Suite, Reynolds and Reynolds, UCS, Web Control (Lead Source), Dealer Daily, Concur, TL Pro, Kronos, Bill Matrix, Intranet, E-Lien Title, Dealer Match, Experian, Equifax, Trans Union, Premier Title, Dealer Web, KBB, ACV Tool Calculator, CRM TOOL, Noble, Digium, Financial Loan Calculators.

Typing 60wpm, 10-key

Salesforce

Business & Financial Applications:

A/R & A/P

PAYROLL/QUICKBOOKS FINANCIAL

Salesforce

***REFERENCES AVAILABLE UPON REQUEST***

COMMUNITY OUTREACH INVOLVEMENT

Volunteer for The City Of Refuge 2013-present

Volunteer for YWCA – Battered Women and Children’s Shelter, MARIETTA, GA. 2013-Present

Mentor for Volunteers on Parole (Incarcerated Young and Teen Prisoners) 1990-present

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