Customer Service Data Entry
Resume:
Sheretha Craig
*** ****** ***** **********, ** **824
Objective statement: Secure employment in the Acquisitions and Contract Management, Administration, Accounting/Financial field where can assist the company with my skill set while being attentive and willing to learn more about the field in attempt to grow within the company.
Summary:
Experience in customer service.
Experience in Financial Support
Extensive Knowledge of GAAP, Sap, and Far Regulations
Extensive experience in data entry.
Skills:
SAP, Oracle, SQL, Microsoft Word, Excel, Access, QuickBooks, Peachtree
SharePoint, PowerPoint, Outlook.
Project Management, Financial and Accounting Assistance.
Workforce planning, strategic planning, process improvement.
Invoice processing, statement of account reconciliation, account holds resolutions, invoice analysis.
Advance excel including vlookup functions, financial filing maintenance, and resolving service requests.
Education:
Alabama A&M University, Bachelor’s Degree, Business Administration
Professional Experience:
Arrow Electronics, Huntsville, AL Mar 2016 – Jun 2016
Quote Specialist/Aerospace Acquisitions
Prepares and processes customer quote requests by utilizing Excel and A.E. Petsche System tools.
Works with others to ensure the customer is receiving high service levels through such activities as quoting orders, following up on orders and problem solving issues as they arise
Monitors quote process and communicate with internal teams to ensure timeliness of response in order to meet customer deadlines
Preparers and enters the data of customer quotes
Interacts with 3rd party quote software to upload and download quote information
Adherences to specific customer strategies
Manages quote process logs and develop reports as needed
Tennessee Valley Fencing, Huntsville, AL Nov 2015 – Mar 2016
Accounting Assistant/Office Administrator
First Point of Contact as the liaison for both Tennessee Valley Fence and Duragate
Master scheduler for estimates, quotes, and sales appointments
Creates work orders for residential properties, homebuilders, and commercial properties
Maintains accounting records by recording and updating expenses and revenues
Fulfils Purchase Orders for products of both Duragate and Tennessee Valley Fence combined companies
Responsible for ordered shipments, returns, and refunds
Creates invoices, purchase orders, and receipts in Peachtree
Processes payments by check, credit, and petty cash in several virtual terminals
Transfers processed payments to correct bank account for each business owned by company
Updates Inventory in Peachtree, QuickBooks, and outsourced vendor databases
Reconciles invoices by comparing statements with general ledger
Updates Excel Spreadsheets for Sales Logs and Marketing Strategies
Protects organization's value by keeping information confidential.
Randstad Staffing-Sanmina-SCI, Huntsville, AL – Contract position Nov 2014-Nov 2015
Finance / Accounts Payable Representative
Numerically accounts for all invoices generated each day and mails invoices timely.
For accounts payable, accounts for all invoices to be paid and executes payment at the direction of finance management, checks and verifies records for accuracy.
Prepares invoices and/or vouchers, Posts customer cash receipts into the accounts receivable system.
Reviews and issue credit memo via SAP accounting software
Posts vendor invoices into the accounts payable system.
Ensures all liabilities are properly recorded at month end, posts journal entries as required, codes data for financial data processing system, and reconciles daily activities.
Files paid invoices and maintains accounts payable files.
Assists in maintaining customer contact regularly to ensure timely collection and a current aging, for accounts receivables, assists in coordinating the resolution of invoice collection issues with customer service.
For Accounts Payables, works with vendors to a limited extent to resolve any outstanding issues or payment schedules.
Answers both internal and external basic inquiries/references related to processing function.
Assists with the reconciliation of the sub-ledger to the General Ledger at month-end.
Windham Professionals, Hendersonville, TN - Internship Jun. 2014 to Oct. 2014
Finance- Accounts Receivable Clerk
Daily contact with students in assistance with repayment options.
Verification of school attendance dates and disbursement dates in the National Student Clearinghouse and Titanium Database.
Daily maintenance on student accounts with updating at school enrolments, payments, verification of correct student id information, etc.
Assistance students in completion and returning all required documentation for repayment programs including online submissions and hard copy submissions.
Assistance students with faxing correct forms and imaging/uploading forms into database for documentation.
Creating and extracting reports via student or client request
Assistance in completion of default repayment programs and Title IV funding reinstatements.
Data entry errors and / or duplicate errors.
Perform all duties with positive professionalism.
NASA Marshall Space Flight Center, Redstone Arsenal, AL Jun. 2013 to Aug. 2013
Finance Acquisitions Support -Data Management Intern
Collaborate with the Office of Strategic Analysis and Communications (OSAC) office personnel and MSFC POC (point of contacts) for internal solicitations with decision making on design layouts, functionality, and forecasting methods
Create opportunity forecasting tool implementing a 5 year fiscal span, award amount listings, monthly breakdown of proposal release/due dates, and brief synopsis of each.
Report to scheduled meetings to provide status reports and database training.
Present opportunity forecasting tool designs to Extensive Utilization with GAAP and Far Regulations
Organize solicited data into a scheduled database accessible across MSFC
Create database design utilizing excel formulas, spreadsheets, charts and pivot tables.
Utilize and operate printers for layout presentations and other various printing functions.
Update and assist MSFC personnel with proposal requirements, task status, cost estimating, budget amounts, and targeted benchmark dates.
Research and implement cost cap total for entire program and individual award totals per proposal.
Collaborate with the Office of Strategic Analysis and Communications (OSAC) office personnel and MSFC POC (point of contacts) for internal solicitations with decision making on design layouts, functionality, and forecasting methods.
Create opportunity forecasting tool implementing a 5 year fiscal span, award amount listings, monthly breakdown of proposal release/due dates, and brief synopsis of each.
Report to scheduled meetings to provide status reports and database training.
Present opportunity forecasting tool designs to OCT and program support staff to ensure user-friendly functionality.
OCT and program support staff to ensure user-friendly functionality.
Coates Motor, Huntsville, AL – Student Co-op Mar. 2012 to Dec. 2012
Leasing Agent
Perform price and cost analyses on multiple contracts and perform a detail review of cost elements.
Review and evaluate financial statements, credit reports, and other financing arrangements to establish the contractor’s eligibility to complete contract.
Assist in developing price/cost options for future negotiations.
Assist with appropriate contract documentation utilizing various computer databases. Perform price and cost analyses on multiple contracts and perform a detail review of cost elements.
Review and evaluate financial statements, credit reports, and other financing arrangements to establish the contractor’s eligibility to complete contract.
Assist in developing price/cost options for future negotiations.
Assist with appropriate contract documentation utilizing various computer databases.
Uptain group, Huntsville, AL June 2008 to Mar 2010
Finance- Account Receivables Clerk
Assist Filed patient insurance such as Medicaid, Medicare, VA, Workers Compensation, and attorney information.
Process credit payments, workers compensation, and account settlements.
Arrange a repayment schedule based on the debtor's financial situation if the debtor cannot make a full payment.
References
1.Mike Tinker
****.******@****.***
Occupational –NASA Marshall Space Flight Center
Deputy to the Chief Technologist
2.Carol Horton
*****.******@*******************.***
Occupational – Tennessee Valley Fence
Office Manager
3.Brandii Long
*******.*****@*****.***
Occupational – Missile Defence Agency
Budget Analyst
Contact this candidate