Service Sales
Resume:
Angelita Manalo Lozada
Brgy. Tigum Pavia, Iloilo City
PHILIPPINE
Mobile No.: +971*********
Email Add: ***************@*****.***
**************@*****.***
APPLIED: WAITRESS / Maid /Housekeeping and Cleaner
OBJECTIVE: To establish a position in a company that will further develop my potentials as an individual while enhancing my capabilities in terms of service to the company and its clients. Explore more of talents through you and your company.
QUALIFICATIONS:
Hard working and responsible.
Self motivated and result oriented.
Can work under pressure/ multi tasking.
Adapts well to new concepts and environment.
Functions well individually as well as a group member.
I can speak ARABIC.
WORK EXPERIENCE, LOCATION & RESPONSIBILITIES
SHAHAMAH,ABU DHABI 2014-2015
FUJAIRAH,U.A.E. 2008- 2012
“ Maid and Housekeeping Cleaner"
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.
Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
Care for children and/or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
Purchase or order groceries and household supplies to keep kitchens stocked, and record expenditures.
Run errands such as taking laundry to the cleaners and buying groceries.
Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.
Dust and polish furniture and equipment.
Keep storage areas and carts well-stocked, clean, and tidy.
Polish silver accessories and metalwork such as fixtures and fittings.
Remove debris from driveways, garages, and swimming pool areas.
Replace light bulbs.
Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.
Sort clothing and other articles, load washing machines, and iron and fold dried items.
Sort, count, and mark clean linens, and store them in linen closets.
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
Assign duties to other staff and give instructions regarding work methods and routines.
Request repair services and wait for repair workers to arrive.
Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
Hang draperies, and dust window blinds.
Move and arrange furniture, and turn mattresses.
Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
Plan menus, and cook and serve meals and refreshments following employer's instructions or own methods.
Prepare rooms for meetings, and arrange decorations, media equipment, and furniture for social or business functions.
Take care of pets by grooming, exercising, and/or feeding them.
Wash dishes and clean kitchens, cooking utensils, and silverware.
Answer telephones and doorbells.
QUEZON CITY PHILIPPINES 2007 -2008
“ Pampanga Restaurant”
Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special request.
Manage closing duties, including restocking items and reconciliation of cash drawer.
Accurately recorded orders and partnered with team members to happily fulfilled requests.
Effectively used items in stock to decrease waste and profit loss
Demonstrated awareness of liability issues in the law confirming legal drinking age and discontinuing service to intoxicated guests.
Inquired about guest satisfaction, anticipated additional needs, and happily fulfilled requests.
Implemented new drink policies that reduce over pouring by 30%.
Work closely with management to improve front of house morale.
Provide exceptional, friendly, and fast service.
Skillfully anticipated and addressed guest’s service needs.
Consistently adhered to quality expectations and standards.
Appropriately suggested additional items to customers to increase restaurant sales.
Maintain knowledge of current menu items, garnishes, ingredients, and preparation methods.
ABU DHABI U.A.E. 2005-2007
“ HOUSE MAID ”
Handle kitchen cleaning duties such as sanitizing countertops and arranging cupboards
Ensure that all kitchen appliances such as cooking ranges, dishwashers and microwaves are cleaned and maintained perfectly.
Sweep and mop floors around the house including the kitchen and the porch.
Wash and dry dishes and make sure that they are put away in designated cupboards.
Wash and iron clothes in accordance to specific instructions provided by homeowners.
Change linen and make beds on a daily basis along with tidying up bedrooms and living rooms
Ensure that carpets are vacuumed and shampooed as per the orders of homeowners.
Empty waste bins and ashtrays and ensure that all waste is properly put away.
Dust window blinds and tidy up draperies or curtains in an aesthetic manner
Wash down bathrooms and replenish supplies such as soap and toilet paper
Waste any expired food in the pantry or refrigerator and ensure that food supplies are kept at an adequate level.
Polish silver objects around the house and wax floors
Handle children and elderly as per specific instructions from the homeowners.
Scrub stains and mildew from surfaces such as floors and countertops
Ensure that installed alarm systems are in correct working order
Cook food according to designated recipes provided by the homeowner or on other instructions.
PERSONAL DATA
Age:
36
Date of Birth:
December 20,1979
Gender:
Female
Civil Status:
No. of Children:
Married
3
Height:
162.6 cm
Weight:
68.55 kg
Nationality:
Filipino
Religion:
Converted ISLAM
Permanent Address:
Brgy. Tigum Pavia, Iloilo, City
Iloilo, Philippines
EDUCATION
Highest Education
Education Level:
High School Graduate /Diploma
AVAILABLE DOCUMENTS
Passport
Number:
EC5686297
Expiry Date:
October 12, 2020
Place of Issue:
D.F.A Iloilo
Date of Issue:
October 13, 2015
REFERENCES:
Contact this candidate