Medical Assistant Manager

Jessica A. Abello-Lopez

***** ******* ***** **. ***. 74

Houston, TX 77082

Cell: 832-***-****

************@***.***

Professional Summary

Resourceful Assistant Manager/Medical Assistant with a focus on developing high standards of practice, evaluating patient care for effectiveness, and implementing necessary changes to programs and policies. Available to work back and front office with fluent bilingual skills

(English and Spanish) and excellent customer service experience. I have the ability and determination to succeed in any fast-paced, health environment. I can bring fresh ideas and new perspectives. I am always committed to achieving operational goals. I am currently looking for a responsible position where I will have the opportunity to develop in a variety of challenging roles. Skill Highlights

• Relationship and team building

• Conflict resolution

• Budgeting

• Staffing management ability

• Chart documentation

• Phlebotomy

• Pregnancy testing

• Venipuncture

• Medication Administration

• Patient Vitals and Assessment

• Urinalysis and Drug Screening

• Laboratory techniques

• EKG

EXPERIENCE:

Internet Medical Clinic at SW June 2014 – June 2016 Assistant Manager/Medical Assistant

Started working as a Medical Assistant triaging patients to obtain vitals, medical history and any other information needed to be recorded on the patient’s chart. Administered vaccinations, showed patients how to administrate their own medications and educated them on their treatments and what was the role of each medication. Performed constant blood draws, routine pregnancy tests and urinalysis testing. Escort patients to exam room and prepare them to be seen by the physician and assist the physician when needed with small procedures such as pap smears, PRP treatments and sleep studies. I also helped translating for most of the Spanish speaking patients. After 5 months working for the clinic I was promoted to assistant manager. As assistant manager I still helped with blood draws, vaccinations and some laboratory techniques along with my new responsibilities which included but were not limited to:

• Train new staff.

• Maintain a record of petty cash and utilized it properly as needed.

• Check in and out patients.

• Collect patient payments and post them properly.

• Close out credit card machine & make daily batch outs.

• Verify patient’s insurances and discuss payment options.

• Make weekly cash deposits.

• Jump in to fill gaps for on call rotation when necessary.

• Keep record of clinical supplies and make new orders as needed.

• Fill out Immigration Physicals forms.

• Create annual goals & make recommendations to reduce costs.

• Handle range of walk-in patients with low incomes and no insurance.

• Call patients with lab results and treatment options.

• Handle emergency situations as they arise.

• Help with new marketing ideas.

Kanayo E. Ubesie, MD, FACOG, PA March 2014 – June 2014 Medical Assistant

Triage Patients

Maintain Patient's chart up to date

Strep Tests

prepare patients for the physician

Assist doctor with pap smears and circumcisions

clean and stock treatment rooms with supplies

clean and sterilize instruments

answer multi-line phone system, route calls to appropriate personnel Alief Medical, Houston, TX May 2013-June 2013

Medical Assistant Intern

Harvard Cleaning, Houston, TX October 2012 - May 2013 Supervisor Assistant

EDUCATION:

Fortis College – Houston, TX

Medical Assistant, March 2013

REFERENCES

Denise Culpepper FNP-C

Cell: 713-***-****

Rebecca Geck RN-BC

Cell: 281-***-****

Vanessa Paris Pena

Cell: 713-***-****

Contact this candidate