EDWARD S BENSON
***** ********* ******, *******, ******** 20147
Phone: 760-***-**** Email: ******.********@*****.***
SUMMARY
Accomplished Informational Technology professional with 6 years of demonstrated success in system administration, network management, and network security. Proven track record of excellence managing an enterprise support operations helpdesk and maintaining 99% uptime of critical services. Currently seeking employment opportunities in the Information Security sector. DoD 8570: IAM I, IAT II complaint.
SECURITY CLEARANCE
Level: Secret (S) Status: Active
KEY AREAS OF EXPERTISE
Network and System Security: Dell SonicWALL IDS/IPS and Email Security appliance, Trend Micro OfficeScan, Cisco LAN/WAN hardening methodologies.
Network Administration and Services: Cisco Routing and Switching, Cisco Access Control Server (ACS), SolarWinds Network Performance Monitor
Systems Administration Infrastructure Services: Windows Server 2003, 2008, 2010, 2013. Active Directory and Domain Services, Microsoft Exchange 2008, 2010, 2013
Enterprise Management and Services: VMWare ESXi, vCenter 4/5/6, HP MSA 2040, Tandberg VTC, Norton Ghost, ShoreTel VOIP phone system
Enterprise End-user Software: McAfee Host Based Security System (HBSS), Symantec Endpoint Protection, Trend Micro Office Agent, MS Office 2010/13/16
Enterprise Workstation Support: Windows XP, Windows Vista, Windows 7, Windows 8, Mac OS X
Hardware Installation: VOIP phones, switches/routers, cabling fiber/Cat6/Cat5, patch panel installation (fiber/copper), printers, wireless access points
PROFESSIONAL EXPERIENCE
Network Administrator December 2014 – August 2016
Hatch Early Learning, Winston-Salem, North Carolina
Configures and maintains Dell SonicWALL IDS/IPS, audits and updates Access Control Lists.
Manages and updates Local Area Network and Wide Area Network configurations.
Manages, configures and troubleshoots ShoreTel VOIP phone system.
Audits security patches for: Microsoft Server 2012, 2010, and Windows/MAC client workstations.
Completes, documents, and assesses user submitted tickets through ManageEngine ServiceDesk Plus ticketing system.
Performs Audits, troubleshooting, updates and client assistance with Trend Micro OfficeScan Endpoint Protection.
Network Systems Engineer June 2012 – November 2014
9th Communications Battalion, Camp Pendleton, California
Installed, configured, and maintained network LAN and WAN Routing and Switching Infrastructure.
Implemented, and maintained Mission Critical Enterprise Services to include Active Directory DNS, VOIP, and Exchange services.
Provided training and technical leadership to the Network Operation Center (NOC) and Systems Support Helpdesk.
Deployed and supported Tandberg VTC solution.
Documented and delegated the staging, termination, and testing of all cabling and end-point network communication.
Data Systems Engineer June 2010- June 2012
3rd Marine Logistics Group, Camp Kinser, Japan, Okinawa
Supervised and operated the Garrison Support helpdesk for the personnel working on Camp Kinser.
Performed audits and network vulnerability scans across three enclaves of network classifications.
Supported as necessary on a 24-7 basis to limit system down time during internal or external outages and peak enrollment periods.
Documented help desk tickets/resolutions, performed diagnostics and troubleshooting of system issues, and maintained equipment inventory lists.
EDUCATION, CERTIFICATIONS, AND TECHNICAL TRAINING
BS Information Assurance & Security, Capella University 2016-2018
CompTIA Security + CE 2016
CompTIA Network + CE 2016
VCE Vblock Systems Foundations 2015
Distribution System-Modular (DDSM) 2012
CompTIA A+ 2011
Data Systems Technician, Windows Systems and Data Network training 2010
CISCO Certified Network Associate (CCNA) modules 1-3 Training 2010
EDWARD S BENSON
20250 Brookview Square, Ashburn, Virginia 20147
Phone: 760-***-**** Email: ******.********@*****.***
Professional References
Ford, Will
Information Technology Manager
Hatch Early Childhood
Cell: 336-***-****
*****@*******************.***
Dozier, Jill
Senior Account Manager
Cell: 336-***-****
*********@*****.***
Franco, Jordan
Technical Support Analyst
Louisville Gas and Electric
Cell: 502-***-****
******.******@***-**.***