Customer Service High School
Resume:
THOMAS DONKO
**** ******* **. ********, ** *****
acv3lg@r.postjobfree.com
OBJECTIVE
To obtain a challenging position that will utilize my skills, education and
willingness to work hard. To gain further experience while enhancing the
company’s productivity and reputation.
QUALIFICATIONS
Confident, self-motivated and enthusiastic; Over 10 years experience in
customer service; Knowledge of various PC software; Excellent written
and verbal skills; Ability to adapt to new equipment and technology;
quick learner and demonstrates leadership qualities.
EMPLOYMENT
Oct. 2015- Shipping and Receiving, SMC
June 2016
Making sure we received the correct parts ordered as well as the quantity
Labeling parts with the correct part numbers
Pulling orders for shipping
Assembling various components i.e. hubcaps(rims), headlights, door seals,
And some front and rear bumpers
Oct.2014 – Customer Support, Green Dot
May 2015
Maintain knowledge and understanding of products; interact with
development team and follow up with resolution; manage multiple
priorties, create and execute automated tests, escalations, answering
phones.
May 2010- Package/Shipping and Printer, Los Angeles Times
Sept.2014
Operating and maintaining heavy machinery; forklift driving; supervised
the floor in packaging department; set up product for page layout; detect
errors and evaluate product, press operation working with color toner
Aug.2002- Salesman, Fastener Supply Co.
Oct. 2008
Inside and outside salesman, entering data and orders for various clients,
Provided marketing ideas for the company; advised businesses on product
Development; negotiated prices and delivery times with management
EDUCATION
Sept. 1997- Pasadena City College
Jan. 2000 Obtained AA degree/Communications
Sept. 1993- Alhambra High School
Sept. 1996 Graduated
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