Guest Relation / Hostess
Resume:
PERSONAL DETAILS
NAME: ΜARA SKEMPI
Mara V. Skebi
BIRTH DATE: 22/01/1990
STATUS: Single
HEIGHT: 1,81 (5,94)
ANDRESS: Al Khail Gate, Dubai
****.******@*****.***
EDUCATION
1. ΙΕΚ XINI Private School-Greece (graduate 2009-2011)
ADVERTISING AND TRADE MARKETING Certificate
2. UNIVERSITY OF DERBY (Greece-Mediterranean College)
(graduate 2012-2013)
BA (Hons) BUSINESS AND STUDIES (MARKETING)
3. UNIVERSITY OF MIDDLESEX (Dubai) –
Professional Training Seminar
BUSINESS SΟCIAL MEDIA
WORK EXPERIENCE
DUBAI
2015 (Nov) - Present
Senior Supervisor – Hostess
Chi Hospitality (Branch: Joeys Greek Taverna (Hospitality Industry)
Responsibilities
Provide a warm welcome to customers
Present the menu options & make recommendations
Get Feedback from customers from customers and inform the line manager of latest suggestions
Looking After Guests
Monitoring e-mail – calls – offers – Reservations
Opening / Closing Procedure
2016 (Mar - May) – Parallel (part time)
Senior Marketing Executive at
Quintessential4Media (Consulting Company)
Responsibilities
Daily Update all the Company’s Social Media pages
Daily Update the Company’s Events Page
Facebook – Linkedin Twitter Advs Campaign
Update information & reply on messages
Take part in company’s events – exhibitions
GREECE
2015 (24 April) – (26 October)
VRITOMARTIS, Hotel & Bungalows
(Hospitality) / Public Relations Marketing & Communications Manager
1st Responsibilities
improve the Corporate Image
Booklet Creation (room service, excursions leaflets, newsletters, special offers etc)
Responsible for printing hotel materials
Organize Night Events
Communication with the Graphic Designer & IT
Follow/Control the Hotel’s Social Media
Special Projects (parallel)
- The Cretan Heart (Project Manager for the mini product Exhibition)
“The Cretan Heart 2015”inside of the Hotel
Communicate with Cretan Companies in order to participate
Prepare the hotel lobby for the product
Fitting the product in the places
Creating exhibition promo material with the hotel designer
- Sfakian Pie Festival 2015 (Project Manager for the Promo of the event)
“Sfakian Pie Fest” for the Chora Sfakion Municipality
Communication with Media for Event Sponsorship (tv, radio, sites)
Communicate with Designer for the promo Materials (Event invitation, flyers, banners, promo flyer, program flyer, radio spot)
Communicate with local shops for
Sponsorship (for event gifts)
Create & Send Newsletters
Responsible for the Event Social Media Pages
Responsible for the Internet Event Campaign
Front Office - 1st Receptionist
2nd Responsibilities
Check in-Check out Process
Communication with Hotel Clients
Monitoring e-mail – calls – offers
Updated Sections (restaurant, bar etc.)
Daily Closing Fund
2014 (Sept) – 2015 (Jan)
Senior Project Manager at WIN WIN Marketing - (Advertising Industry)
Project: Athena Erotic Art Exhibition (19-22/12/14)
Create the text for the site (erotic-festival.com)
Communication with the ΙΤ & Graphic
Designer in order to update the site before &during the exhibition
Organized the Partners, Staff& the Exhibitors
Communication with the Media- 3rd partners
Collection Private Agreement & Contract
Responsible for the "Mass Send”
Newsletters
Following/Control the Event Social Media
2012-2014
Charter Assistant at Charter Department of All4yachtcharter - (Tourism Industry)
Responsibilities
Head Office & Mail Answer
Prepare Yacht Offers
Responsible for the Call Center (24 hour service)
Prepare/Control Yachts for charter
Enrichment-Correct of the corporate site information
Finding new partners & Data Entry
2011-2012
Junior Project PROMOTER at PUNDA BEACH Club [2 Summer Seasons] - (Tourism Industry)
Responsibilities
Responsible PROMOTER for the “Paros Project”
Daily Report of the Project
Gathering Data through Contest and became member in the Club
Communicate with future clients
2011-2012
Junior Project PROMOTER at PUNDA BEACH Club [2 Summer Seasons] - (Tourism Industry)
Responsibilities
Responsible PROMOTER for the “Paros Project”
Daily Report of the Project
Gathering Data through Contest and became member in the Club
Communicate with future clients
2010-2011
Exhibition Promo Girl for Αll4yachting.com
(Tourism Industry)
Take Part in Exhibitions as a PROMOTER:
9th Floating Used Yacht Show 2010
Exclusive Yachting Exhibition 2010
33ου International Nautical Salon 2011
Poros East Med Yacht Show 2012 & 2013
Responsibilities
Presentation of the company Site - Material
Communication with Future Partners & Clients
Data Entry – Gathering Data
2010 – 2012 (the first 6 Month Intership)
Junior Marketer at Marketing Department of ATHENS IIEK XINI (Education Industry)
Responsibilities
Monitoring E-mails – Calls – Clients/Students
Send Offers – Close Offer Deals – Order Advertising needs
for the each Department
Budgeting - Media Plan – Control
Organize Internal promotion / External promotion & Events
PC & ΙΝΤERNET KNOWLEDGE
Very Good knowledge of the Software (Excel, Word, PowerPoint, Internet, Google docs)
Good Knowledge of Joomla & Photoscape
Very Good knowledge of the Social Media (Google Analytics, Campaigns etc.)
FOREIGN LANGUAGES
Greek (Mother language)
Albania (Mother language)
English (Lower)
Italian (Beginner)
German (Beginner)
SEMINARS
1. CRM and Customer Management (Mediterranean College, 2010, Athens)
2. Global Marketing (Mediterranean College, 2009, Athens)
3. Youth Entrepreneurship and Information Technology (IEK XINI, ΧEFEST 2010, Athens)
4. Innovation and Entrepreneurship (IEK XINI, ΧEFEST 2010, Athens)
5. Multicultural Language (Norway, 2011, Stavanger)
6. Economic Crisis and the Impact of Tourism (IEK XINI, ΧEFEST 2010, Athens)
INTERESTS
Outdoor Sports
International Dance
Exhibitions – Cinema
Travelling & Photography
PROFESSIONAL CHARACTERISTICS & SKILLS
Ability to manage multiple tasks and manage time, Pleasant personality with organizational skills, Reliable, Responsible, Organizing, Willing, spirit of cooperation within the group, communication skills.
REFERENCES
Available upon Request.
Contact this candidate