Project Management and PMO Office

SUMMARY

Scott Cameron was an Executive Vice President of Hitachi Solutions Canada. He was responsible for the SAP and CRM practice (SAP and Dynamics) for Canada.

Scott also has extensive experience implementing SAP systems. He has experience from management of projects to architecting integrated solutions. Scott has a strong background in CRM, MDM, SD, BI Workflow and MM modules. Scott can quickly comprehend the business side of an implementation and has the technical ability to deliver the best solution to the client. He has in-depth knowledge of project management, implementation methodologies, business process re-engineering, as well as a sound understanding of sales and distribution and materials management processes. Scott has worked in the technology, manufacturing, oil and gas, government and consumer product industries. Scott is an author and an Associate Editor for an SAP journal; his is responsible for the SAP CRM/ SD content.

Scott is currently working towards his Salesforce certification. He has completed his custom application on line course and has completed his first custom application.

EDUCATION

Bachelor of Commerce - Major Marketing

AREAS OF SPECIALIZATION

Management

Ran the CRM and SAP practice for Hitachi Solutions

Possesses extensive knowledge of implementation methodologies, business process reengineering, project management and end-user training

Scoped projects for implementations and performs quality assurance checks

Project Managed and/ or Team Led implementations (4 Full suite multiyear implementations)

Architected/Implementation/Consulting

Architected and Configured and integrated Customer Relationship Management (CRM), SD, MDM, MM and Workflow (WF).

Developed new customer processes for complicated pricing procedures, orders, credit management, customer hierarchies, variant configuration, delivery, billing, output and SAP reporting

Provided extensive systems analysis, architecture and process re-engineering on all projects

Ensured consulting teams followed implementation methodology on each project

Publications featuring Articles/ Interviews from Scott Cameron

SAPtips – Currently the CRM Writer - April 2003 – June 2008

Authored – SAP CRM – Interview Questions, Answers and Explanations May 2006

Presenter at SAP CRM conferences for a <multitude of years

SAPGENIE.com Chosen the feature article of the month for June 2005 and December 2004

MySAPtrends.com – Interview regarding New features in SAP CRM 3.0 (Dec. 2002)

MySAPtends.com – Interview regarding CRM and ROI (Nov. 2002)

EXPERIENCE – MANAGEMENT AND PROJECT

Owner of Ideaca Consulting \ Vice President of Hitachi Solutions Canada

March 2010 – August 2015

Ideaca was a $65 Million dollar company focused on implementing SAP and Microsoft suite of products Ideaca was purchased in November 2013 by Hitachi Solutions.

Key contributions:

Responsible for the SAP practice. This included, budgeting, growth (sales), strategic growth, practice delivery and talent development. This division of the company grew from $7M to $45M with a 65% profitability.

Board Member of Ideaca PeoplesEdge Inc.

As the Vice president of Hitachi Scott was responsible for the CRM practice. This included CRM for both SAP and Dynamics product lines.

Achieved a 400% growth in the Microsoft product line and a 75% utilization.

SAP Team Lead\ Project manager: Suncor

April 2007 – June 2014

Suncor is pioneer in commercial development of Canadian Oil Sands. Who has developed into a Major energy producer with a team of more than 5,500 employees

Key contributions:

Ran the PMO for all SAP project.

Managed a multitude of projects. From pure SAP functionality including an international roll out to a full systems merger between two multinational organizations.

oIncluding

BPC – 4 projects

Implementation of BOBJ

Implementation of HANA, including the outsource or off prem of the HANA with SAP

BI upgrade to the move to 7.3

Yearly support packs and full system regression testing

Developed and executed the SAP strategy and architecture in the areas multiple areas including of MDM, BI, BOBJ, CRM, MM, FI and technical SAP architecture,

Developed and implemented the change management strategy including the procedures for the move to out sourcing

Architected and Solution design for all SAP projects within the PMO, including the management of multiple vendors, resource mix and project delivery timelines.

Development their SAP CRM technical road map for the implementation of SAP CRM

Lead the SAP CRM team for the integration of Petro Canada and the Suncor SAP CRM systems

Developed and ran the Blueprint Sessions

Provided a Blueprint document for their first phase of their implementation

Developed the implementation strategy and project plan for execution both by the business and IT

Configured CIC, Email integration and Activity management

Responsible for the project staffing of all SAP projects.

SAP CRM Architect: Andrew

February 2007 – June 2007

Andrew is a Global designer, manufacturer and supplier of communication equipment, services and systems, which includes wireless and distributed communication, land mobile radio, cellular and personal communication.

Key contributions:

Development their SAP CRM technical road map for the implementation of SAP CRM, including the reporting.

Provided a technical document for their first phase of their implementation

Developed the implementation strategy and project plan for execution both by the business and IT

Configured CIC and Activity management

SAP CRM Project Manager: Nalco

May 2005 – February 2007

Nalco $3.5B a year Global chemical company, with the company’s focus in the water treatment market. They have over 3,000 SAP users with a sales force of 2,500 worldwide.

Key contributions:

Managed and Team lead 5 full SAP CRM implementation, this included the global rollout of ISA and Portals, this included the integration of R/3 to CRM. This including the leading of the international roll out of the new solution

Integration includes the utilization of H/R within CRM.

Preformed and executed the Blueprint stage

Proved strategic advice on setting the companies CRM vision as well as providing the scope and resourcing requirements for the different phases of the systems

Provided SAP SD 4.7 configuration expertise to help improved Sales and distribution processes, which included the order to cash process

Project Managed multiple teams and multiple vendors.for the areas of including Portal, FI/CO, CRM and BW

Developed and ran process/ requirement workshops for CIC, ISA (including Portal) and BW functionality

Organized resources, including resource strategy and consultant roll on and off dates

Configured CIC, Activity managements, Marketing and Campaign, Contact Management and ISA functionality.

SAP CRM Project Manager: TruePosition

January 2005 – May 2005

TruePosition is the world's largest company solely dedicated to the development and implementation of wireless location products, services and devices, providing complete solutions to support the wireless location needs of the global marketplace.

Key contributions:

Preformed Blueprint review from one of the big four and provided a feedback on the quality and outlined areas to address to complete the Blueprint stage.

Proved strategic advice on setting the companies CRM vision as well as providing the scope and resourcing requirements for the different phases of the systems

Provided SAP SD 4.7 configuration expertise to help improved Sales and distribution processes, which included the order to cash process

Project Managed both the BW and CRM initiatives

Developed and ran process/ requirement workshops for CIC, Eservice (including Portal) and BW functionality

Organized resources, including resource strategy and consultant roll on and off dates

Configured CIC and Eservice functionality.

SAP CRM Consultant/ Team Lead: Intermec

May 2003 – December 2004

Intermec is a global leader in external computer devices. Intermec implemented SAP R/3 FI, CO, SD, HR, CRM and BW.

Key contributions:

Analyzed systems and process re-engineering requirements for Intermec while providing CRM 3.1- 4.0 expertise for the project for their Global CRM roll-out

Developed and ran process/ requirement workshops

Re-engineered their “Forecasting” process and mapped the new configuration to the CRM, SAP R/3 and BW functionality

Configuration included Sales order processing, Opportunity Management (including a Sales methodology), Sales assistant, Activity Management, Customer Data (which includes prospects), Product master data, Data replication and realignment to Mobile Sales client, Mobile System Maintenance, Relationship configuration and base integration between all system

Developed and Trained the Sales Force on the new systems

Proved strategic advice on setting the companies CRM vision as well as providing the scope and resourcing requirements for the different phases of the system, including a global roll-out

Project managed and Team Lead the consulting team

SAP SD Consultant: Canada Post/ Innovapost

Oct 2002 – May 2003

Canada Post is the provider of mail services for Canada. Canada Post implemented FI, CO, SD, MM, HR, Retail, CRM, EBP, APO, WF, BW and Workplace.

Key contributions:

Analyzed systems and process re-engineering requirements for Canada Post while providing 4.6 SAP expertise to the CRM, SD, MM, FI and CO (including CO-PA) modules

Configuration included sales order processing (including pricing and credit management), delivery, invoicing and output (including EDI)

Redesigned and enhanced existing logistic business processes within and across CRM and R/3 platforms

Developed CATT programs including the data files

Team Lead the implementation of the new functionality

SAP CRM Mobile Sales Consultant: Petro Canada

Jan 2002 – Oct 2002

Petro-Canada is the largest Canadian-owned oil and gas company in Canada. The CRM team identified MySAP to be the key technology enabler for Petro Canada’s Sales force. To improve Sales Force Automation Petro Canada is using SAP Mobile Sales 3.0 for Lead Management, Sales Funnel (Opportunity Management), Quotation and Pricing and Contact and Activity Management.

Key contributions:

Lead the Scope and Fit Gap

Analyzed systems and process re-engineering requirements

Lead the project plan development

Developed the mapping and documentation of the SAP CRM functionality to the business requirements. (Blueprinting).

Configured the mapping between R/3 and CRM On-line

Developed a full SAP CRM mobile sales demo

Designed and configured the Internet Pricing Configurator

Ebusiness Consultant: Avaya Communications

Jan 2001 – Aug 2001

Avaya provides communications systems and software for businesses and government. To pave the way for emerging technologies and software enhancements, Avaya upgraded from SAP 3.1H to 4.6C, including FI, CO, MM, SD, PP and PM. As a result of Avaya's spin off from Lucent Technologies, Avaya - Connectivity Solutions identified a need to implement a separate E-commerce platform to continue offering products and solutions to their existing and new customers and a way to seamlessly integrate the web platform into their ERP system - SAP. Avaya E-Business project implemented Order Status, Availability, Product Catalog, and Pricing functionality on the web. CRM opportunities and benefits were also outlined.

Key contributions:

Designed and configured the Internet Pricing Configurator

Designed and configured CRM Variant Configuration

Scoped and budgeted CRM opportunities for Avaya.

Conducted Fit-Gap analysis of SAP CRM Call Center

Analyzed systems and process re-engineering requirements

Workflow Consultant: TELUS Corporation

Jun 2000 – Sept 2000

TELUS is the primary provider of telecom services in Western Canada, and provides wireless services to Central and Eastern Canada. TELUS upgraded to SAP 4.6, including FI, CO, MM, SD, HR, PP, PS, AA, IM and PM.

Key contributions:

Supported sustainment for the workflow processes

Designed and developed new workflow processes

SD Consultant: Bombardier Inc. Industrial Division

Mar 2000 – Jul 2000

Bombardier Industrial Division manufactures heavy equipment for the ski industry. Bombardier’s project scope included SAP 2.2, with FI, CO, MM, SD and PP, using a rapid implementation approach.

Key contributions:

Analyzed systems and process re-engineering requirements for Bombardier while providing 4.6 SAP expertise to the SD and MM modules

Redesigned and enhanced existing logistic business processes

SD Consultant: Pacifica Paper

Vancouver, B.C

Sept 1999 – Nov 1999

Pacifica Paper (formerly known as MB Paper) is a major producer of various paper products. Pacifica went live July 1999. This implementation required very complex ABAP development. The scope included SD, PP, FI, CO and MM

Key contributions:

Provided SAP expertise to the SD module

Conducted unit tests of the designed SAP processes.

SD Consultant: Nabisco/Christie Brown

Nov 1998 – July 1999

Nabisco Ltd. is the Canadian subsidiary of Nabisco Inc., an international manufacturer of grocery products. To integrate its grocery, food service and snack divisions, Nabisco implemented SAP 3.1i, including MM, SD, HR, and limited FI and CO.

Key contributions:

Analyzed systems and process re-engineering requirements

Designed and developed new sales and distribution processes

Provided quality assurance of the SD configuration and post implementation support

Team Lead SD: IMASCO Imperial Tobacco Ltd.

Sept 1997 – Nov 1998

Imperial Tobacco Ltd. (ITL), Aylmer

ITL is Canada's leading cigarette manufacturer. To manage the process of converting cut tobacco into cigarettes and automate manufacturing computer systems, ITL implemented SAP's FI, CO, MM, SD, PP and WM.

Key contributions:

Managed the applications team’s delivery

Designed and developed new sales and distribution processes

Provided SAP expertise to the SD module and ABAP

ABAP/ SD Consultant: Petro-Canada

Jan 1997 – Sept 1997

Petro-Canada is the largest Canadian-owned oil and gas company in Canada. Petro-Canada implemented SAP’s FI, CO, MM, SD, PM, PP and QM modules.

Key contributions:

Provided SAP support and ABAP development

Supported general production for MM/SD

SD Consultant: Department of National Defence (DND)

Feb 1996 – April 1996

The department of national defence is the Canadian military

Key contributions:

Provided fit gap analysis for DND process to SAP 3.0

Knowledge transfer SAP basic functionality to DND personal

INTERNAL PROJECTS for OmniLogic/ PriceWaterhouseCoppers

Customer Relationship Management System Oct. 2000 – Jan. 2002

Developed and Configured an SAP Customer Relationship Management system to show the key capabilities that spans the entire customer interaction cycle. He configured two systems. (SAP CRM versions 2.0 and 3.0)

Key contributions:

Configured and established the Internet Sales component with our internal system

Investigated, monitored and resolved technical issues

Tested all CRM components – Mobile Sales, Customer Interaction Center, Marketing/Campaign Management and Internet Sales

Developed and conducted CRM Consultant training

OmniLogic Project Diamond - Dec 1999 – Feb 2000

To improve management reporting and key business processes, OmniLogic implemented SAP 4.0B, including FI, CO, SD, HR, PS, TM and Workflow. The implementation also included a custom Lotus Notes front end for Time and Expense collection and approval; HR Time and Expense collection and Employee Management; Project Accounting and Reporting; financials including A/P and A/R; management and profitability reporting; sales billing; interfaces to PwC’s financial and payroll systems; and training for over 500 employees.

Key contributions:

Provided SAP expertise to the SD module and ABAP

Designed and developed new sales and distribution processes

Developed and instructed SAP courses: CRM/SD/MM

SAP TRAINING

SAP Bootcamp (FI, CO, MM, SD)

SAP ISU/CCS Overview, Master Data &Device Management

SAP Canada Partner Academy SD

SAP Certification SAP CRM Mobile Sales (2.0b and TACRM5)

SAP Certification SD with MySAP.com

SAP ABAP/4

PROFESSIONAL DEVELOPMENT

PwC/OmniLogic eAwareness

PwC / OmniLogic Train the Trainer

PwC / OmniLogic Workflow Application Bootcamp PwC / OmniLogic Workflow Technical Bootcamp

Omniim Methodology Training

SECURITY CLEARANCE

US Work VISA (TN)

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