SUMMARY

EXPERIENCE

PAMELA ROMERO

**** ****** *****, *****, **. 92860 H: 714-***-**** acv3h2@r.postjobfree.com Administrative Assistant/Client Services Support.Dedicated and focused Administrative Assistant, who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. To ensure that my office is running at the height of efficiency in order to achieve daily projected goals, while maintaining a close co-worker and client relationship. 12/2013 to 01/2016 Tricom Management Anaheim Hills, CA Planned travel arrangements for 2 executives and staff.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files. Maintaining existing clients and obtaining new clients.

Guiding tours of facilities and informing new clients. Answering and transferring incoming calls with Shoretel System. Customer service.

Filing, faxing.

Taking accurate messages.

Data entry.

MS Word, MS Publisher along with creating payroll inserts, worked on designing business cards, flyers.

MS Outlook calendar.

Daily date stamping and distribution of inter-office mail. Weekly attendance done for employees.

UPS,FEDX and Hasler postage machine.

Many different projects completed for various departments within the company.

Invoice A/R and A/P using AS400.

Mailing flyers to clients.

01/2012 to 01/2013 Imortgage

Designed electronic file systems and maintained electronic and paper files. Well versed in client service and front office management. Contacting clients and making sure their documents were in on time. Creating business flyers, business cards, meeting with clients at networking events in order to maintain and establish new client satisfaction.

Creating several websites.

Filing, answering and directing incoming calls.

Bank deposits.

Event planning for office functions with the city and other loan officers. Maintaining confidential client records.

Organizing daily calendar on Outlook and use of Excel for client information.

01/2005 to 01/2012 Romero's Landscape Service

As front office Administrator, my duties were, answering. incoming calls, taking care of weekly invoices, bank deposits and handling of petty cash .Also, light collections and ensuring communication between our company and clients were professionally fulfilled.

Filling, faxing and ordering office supplies.

Working on A/P and A/R on Invoices and Estimates software. Managing transactions between suppliers and vendors for our company, I was also involved in helping with marketing and seminar planning. My role in the office was one of many aspects that made our office run smoothly .Arranging monthly business.

luncheons and agendas.

01/1997 to 01/2000 MTA Childcare Faciltiy

My position was Assistant Director.

I made sure the facility ran smoothly when the Director was out by; EDUCATION

SKILLS

answering incoming calls, taking new clients on tours of the childcare facility.

Monthly tuition invoices, filing, faxing and managing monthly center budget.

01/1990 to 01/1995 PENN State Textile,MFG

In this office I was in charge of answering phones and taking orders. Ensuring that the customer was satisfied, by personally contacting them to make sure they were happy with what they received. Ordering office supplies.

Preparing catalogs for salesmen.

Business Management

ELAC Community College

Courses taken: Markting, Small Business Management, Accounting 1. Business Writing.Public Speaking.

A/P, budget, business cards, catalogs, client, clients, Customer service, Data entry, designing, directing, Event planning, faxing, Filling, Filing, front office, Director, Mailing, Managing, marketing, Excel, mail, office I, office, MS Outlook, Outlook, MS Publisher, MS Word, networking, Ordering office supplies, Organizing, payroll, postage machine, answering phones, websites

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