Customer Service Data Entry

Christal Mallet

OBJECTIVE

To obtain a position where I can maximize my multilayer talents of customer service, cashier, retail; and

account service/teller, skills with advancement opportunities and training experience that allows

utilization of acquired leadership abilities.

Skills Profile

Ability to operate copy/collating machine, fax machine, multiline telephone, computers

Knowledge and experience with corporate mailroom procedures

Good filing and organizational skills

Experience in handling confidential paperwork

Ability to take accurate phone messages as well as deliver messages to appropriate personnel

Excellent customer service background

Work well with a team, great communication skills

E d u c a t i o n

Cimarron Memorial High School, Las Vegas, NV 2004

US Career Institute – Major, Paralegal, Las Vegas, NV 2007-2008

Community College of Southern Nevada – Major, Paralegal 2006-2007

Culinary Training Academy, Las Vegas, NV 2009

Milan Institute Major, Dental Assistant 2015

Work Experience

C3– Medical Tech Representative 06/15 03/16

Las Vegas, NV

Provide general information concerning products and services in addition, to resolving customers

problems efficiently and accurately.

Operate computer as well as other standard office equipment required to communicate and assist

customers.

Answers high call volume of incoming switchboard calls, while maintaining records of all incoming

calls.

Provide exceptional customer service

Desert Springs Hospital – EVS Technician 10/14 04/15

Las Vegas, NV

Keep public spaces and patient rooms clean and sanitized

Cleaning inventory and equipment

Office Team – Customer Service Representative 03/14 04/15

Las Vegas, NV

Managing and recording of inbound calls

Provided excellent customer service

Schedule appointments/Data Entry

United States Postal Service – Casual Clerk 11/13 12/13

Las Vegas, NV

Process mail, sort mail for distribution and operate forklift

Presidential Shave Shop – Receptionist 10/12 09/13

Las Vegas, NV

Provided excellent customer service

Schedule, confirm and cancel appointments

Assisted customers at cash register with payment transactions

Cosmopolitan Hotel – Guest Room Attendant 03/11 03/13

Las Vegas, NV

Excellent customer service

Training of procedures/processes to housekeeping employees

Status board scheduling

Hotel sanitation services

Sitel – Inbound/Outbound Customer Service 05/11 06/12

Las Vegas, NV

Provide excellent customer service while determining the nature of the call.

Provide general information concerning products and assist with any problems that may occur.

Operate computer as well as other standard office equipment required to communicate and assist

customers.

Answers incoming switchboard calls, while maintaining records of all incoming calls.

Caesars Palace Guest Room Attendant 10/09 06/10

Las Vegas, NV

Excellent customer service

Hotel sanitation services

513 N 14th St #101

Las Vegas, NV 89101

Phone:702-***-****

E-mail:***************@*****.***

Contact this candidate