Customer Service High School

EDUCATION

Martin Luther King College Prep

**** ***** ****** ********* *******, IL 60653

****-****

High School Diploma

Southern Illinois University- Carbondale

****-****

**** ******* *rive Carbondale, IL 62901

Anticipating Bachelor’s Degree in Information Systems and Applied Technologies

Harold Washington College

2013- 2014

30 E Lake St Chicago, IL 60601

Studying Computer Information Systems interim

EXTRA-CURRICULAR

Marching Band – King College Prep High School

Track & Field - King College Prep High School

Black Male Roundtable/ Exec Board Rep – SIU Carbondale

Progressive Masculinity Mentors – SIUC Carbondale

Black Male Initiative – SIUC Carbondale

WORK EXPERIENCE

After School Matters – Culinary Artistry

66 East Randolph Street, Chicago, IL 60601

February 2011-April 2011

Instructor – Chef Reginald 312-***-****

Exposure to the practices and routines of a professional kitchen; Built on team building exercises and how to effectively communicate with others in stressful work environments

Mariano’s Fresh Market – Cashier/Customer Service Representative/ Produce Team Member

July 2011 – December 2013

333 E Benton Pl, Chicago, IL 60601

Manager – Jeremy Blacker 312-***-****

Certified with VeriBalance; knowledgeable of how to run a front-end department of a retail store. Cashier experience and how to effectively de-escalate customer complaints and work hand in hand with management. Extensive training in customer service and appealing to diverse groups of people.

Rebel Road Industries PR – Media Coordination

4500 S Cottage Grove Chicago, IL 60653

February 2014 – October 2015

CEO – Aaron McBee 312-***-****)

Monitored and maintained social media accounts on various platforms; helped structure content for the Rebellious Life subsidiary aimed at millennials

PERSONAL COVER

I've recently attended Harold Washington College and Southern Illinois University. My major involves network infrastructure and computer science; my degree will consist of networking certifications as well as java coding. At Southern Illinois University, I was involved within the Black Male Initiative on campus; this encompasses a wide array of registered student organizations along with leadership roles on campus. We facilitated many events that consisted of speaking to high school students, participating in community Thanksgiving dinners, and also some work with St. Jude’s hospital. During my next few years, I am seeking to expand and grow as a person along with giving back. Apart from that I am also looking to fund and structure with others a Cyber Security consulting LLC to further my career in IT. I want to instill in others the knowledge that’s been ushered into me by many influential male role models during my lifetime. My most resilient characteristic trait is I am always willing to learn. There is no problem with me submitting to authority, and I have great follow through in whatever tasks are expected of me. I work well with others on team based projects as well as solo projects in the same atmosphere. I bring tremendous enthusiasm in my work and always look on ways to improve; I welcome critique as this is a way to better improve upon my ability to carry out my duties. Working with your company would be a boundless opportunity for me and I greatly appreciate your consideration!

REFERENCES

References available upon request

Contact this candidate