Sales Customer Service

KEVIN FITZGERALD

P.O. Box **** ● Fall River, MA *2720

C: 508-***-**** ● *******@*****.***

Wednesday, August 10, 2016

to Whom It May Concern -

With the experience of exceeding projected sales goals, I offer my skills as healthcare sales professional. An expert in trade relations, account management, business development, budgeting and forecasting, I provide immense value. My background includes a master of science in health service administration.

Specializing in the healthcare industry, I forged strategic partnerships with pharmaceutical, medical device companies as well as hospitals and IDN’s and physicians. During my career, I conducted in-depth needs analysis to identify areas of improvement and propose effective solutions. Additional accomplishments include:

Negotiated and closed profitable contracts with Pharmaceutical and Medical Device companies concerning specialty services and supply chain strategies and services

Launching the sale of an oncology-imaging product (FDG), generating a $150K sales increase, an annual rate of $1.6M.

Managed and maintained 65% market share at a premium price while overseeing a $73 M revenue budget

Directed the implementation of a territorial 4.5% price increase adding $3.2M in operating income.

Built a sales team consisting of 11 Sales Consultants and 2 Zone Sales Directors including the interviewing, hiring, mentoring and training of team members

Generating corporate partnerships, increasing revenue, and profitable business, I ensure strategic results. Eager to assess your needs and goals, I welcome an opportunity to meet and look forward to hearing from you.

My most recent experience as business owner provides me with a much better appreciation of what it takes to run a successful business that continues to grow. You wear each and every hat in the organization, you manage multiple task, build relationships with customers and partners and hire and train team members to be successful therefore making you successful. I have done all of this and welcome the opportunity to bring my talents to your team.

Thank you for your time and attention.

Sincerely,

Kevin Fitzgerald

Kevin Fitzgerald

KEVIN FITZGERALD

PO Box 9796 Mobile: 508-***-****

Fall River, MA 02720 Email: *******@*****.***

A senior sale executive that is a proactive leader with an accomplished career track of forging strategic agreements with IDN’s, hospitals and physician groups, outpatient clinics as well as with pharmaceutical and medical device manufacturers. Sold value added healthcare and manufacturer services that generated 25% to 30% operating margins. Managed a $73M budget with 65% market share at a premium price.

Sales & Account Management Interviewing & Hiring Trade Relations

Business Planning Budgeting & Forecasting Supply Chain Services Training/Development Business Development Cross-Selling

Professional Profile & Selected Accomplishments

Financial Services Representative 2014 - Present

Barnum Financial Group

A MetLife Premier Client Group

Warwick, RI

Developed and cultivated the marketing, sale and service of an open architecture financial solutions platform to meet the needs of clients (individuals, families and business owner). These custom solutions include but are not limited to life and disability income insurance, long-term care insurance, annuities, and investments to fit the client’s needs and wants. Having an understanding of industry trends and data, allows me to develop and implement a business and marketing plan to support growth of my existing book of business and acquire new clients.

Fitzgerald Insurance & Financial Services 2009 - 2013

Principal Owner

Agency owner with overall responsibilities for sales and marketing, agency operations, customer service, hiring & training and providing strong leadership to sustain profitable growth year over year. Developed marketing plans targeting strategic partners to drive marketing programs and increase sales of property & casualty lines of business as well as life and annuity products.

Vice President, Sales/Business Development 2008 - 2009

Celsis Inc. – Laboratory Services Business

Held senior management position with a contract laboratory and strengthened and directed the strategic long-term development of the Analytical Services business.

Created a corporate contract to solidify profitable agreements with pharmaceutical manufactures

Managed a portfolio of 350+ clients that included GSK, Watson, BMS, Schering-Plough

Cardinal Health, Inc. 1996 - 2007

Director of Sales - Global Manufacturer Services/2006 - 2007

Director of Sales and Business Development - Complex Pharmaceutical Solutions/2003 –2006

Regional Sales Manager - Nuclear Pharmacy Services/2001-2003

(Formerly known as Syncor International)

Senior Sales Consultant – Cardinal Health/Syncor International/1996 - 2001

Forged partnerships for supply chain services and solutions with pharmaceutical, biotech and medical device companies. Analyzed opportunities to determine appropriate match, profitability and impact to customer satisfaction. Developed strategic business plans that targeted manufacturers, launched products through specialty channels and facilitated successful complex team-selling approaches to drive success.

Held full P&L sales responsibility for a $73M region in the Northeast. Lead the sales effort managing 11 Sales Representatives and 2 Zone Sales Directors within the Complex Pharmaceutical Solutions business. Developed strategic business plans to exceed financial goals. Initiated and built relationships and with multiple manufacturers (BMS, Biogen- Idec).

Developed business plans for various markets within the region, increasing sales $6.6M in a $37M region. Managed 8 Sales Representatives with minimal turnover and conducted effective sales training programs. Built and fostered strong relationships with key decision makers in the hospital and physician market for healthcare services. Lead and championed the negotiation of long-term agreements with IDN’s hospitals and outpatient clinics.

Account Representative - Tufts Health Plan

Account Associate - Harvard Community Health Plan

Teacher - BMC Durfee High School

Education & Credentials

Master of Science in Health Service Administration Salve Regina University

Bachelor of Arts in Economics University of Massachusetts/Dartmouth

Professional Training:

The Brooks Group – Executive Negotiation Lean Six Sigma -White Belt

Face-Face Selling Skills Miller Heiman’s Strategic Selling Skills

Responsible Management Training I, II Diversity Training

Professional Selling Skills Training

Series 6 Registered Representative

Series 63 Registered Representative

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