Front Desk Insurance

*** ****** ****, **********, **** ***** 513-***-**** (h) 513-***-**** (c) ***********@***.***

Jessica M. Murphy

Objective

To seek an administrative position, where I can utilize my knowledge and learn new aspects that would allow me to succeed in any career field.

Work experience

Montgomery Vision Care (January 27th 2015- October 3rd 2015)

Front desk receptionist/billing apprentice/contact lens coordinator

Front desk responsibilities: open and close office, run errands, answer telephone, schedule patient appointments, confirm patients appointment one day prior, order contact lenses via the patient’s request, enter new patient information into Officemate, verify insurance, pulled insurance benefits (Eyemed, VSP, Comp Benefits, etc), enter insurance benefits into Officemate, made new patient charts, pulled charts for the following day, took appointment request online, completed end of day processing, closed credit card machine, and some light cleaning

Billing apprentice responsibilities: Tasks were to make sure the correct vision/medical benefits were pulled prior to a patient’s appointment along with billing electronically their eye exam visit and/or their contact lenses purchase through their vision insurance such as Eyemed, Vision Service Plan, Comp benefits, and Spectera.

Contact lens coordinator responsibilities: Daily tasks were to make sure the contact lens room was tidy, made sure all of the trial lenses were highly stocked, make sure all of the specialty contact lenses (such as CRT or keratoconus lenses) were written down correctly in the contact lens log book to be order properly by the doctor or office manager, and I would make sure all contact lenses ordered were placed daily with our online contact lenses buyer.

oJob Accomplishments: Received my first raise within 4-5 months of hire, received my final raise within 8 months of hire. I was promoted to contact lens coordinator in June 2015.

Dr. Scott’s Beltone Hearing Care Center (March 25th 2014- July 11th 2014)

PCC (Patient Care Coordinator)- Receptionist/front desk

Responsibilities: answer telephone, schedule patient appointments, confirm patient appointments the day prior, new patient paperwork, enter new patients into computer, make new patient files, verify patients insurance coverage, enter invoices amounts/ prices in POS, greet the patients, send letters to patients, telemarket, send packages out via Fedex, simple accounting procedures, balance cash drawer, use credit card machine, prepare bank deposits, complete daily reports/to do lists, and clean the office and waiting area.

Education

2010-2013

University of Cincinnati-Clermont College

Cincinnati, Ohio

Associate of Arts

Dean’s List (2012-2013)

2006-2010 Archbishop McNicholas High School Cincinnati, Ohio

High School Diploma

Honor Roll

Community Service

Women’s Crisis Center-NKY

Doggie Derby

Volunteered to stuff envelops to mail to help support the center

Caresprings of Eastgate (Nursing Home)

Helped out with certain activities such as movie night, bingo night, and shopping

night.

Saint Thomas More Roman Catholic Church

Volunteered at their annual Julyfest

Super 8 Tuesdays (helped to clean the buildings, campus, and prepare for the upcoming

school year).

References

Available upon request

Contact this candidate