Customer Service Representative
Resume:
Jennifer Farmer
Newport News, VA 23607
*****************@*****.***
OBJECTIVE
To obtain a position where I can utilize over 25 years of customer service experience along with healthcare administration skills.
EDUCATION
Stratford University, Newport News, VA
Associates of Applied Science in Business Administration, March 2016 Present PROFESSIONAL EXPERIENCE
Patient Advocate Foundation, Hampton, VA
Application Specialist/ Call Counselor, April 2010 February 2016 Assisted patient, physician offices, and or pharmacies with applying for grants to assist patients with paying for medication related to their chronic, debilitating or life threatning disease. First Source Solutions/Medassist, Newport News, VA Patient Service Representative, May 2005 April 2009 Assisted self pay patient with applying for Government assistance(Medicaid, Disability or States )or other financial programs to assist with hospital obligations. New Jubilee Life Center, Richmond, VA
Pre School Teacher, June 2004 September 2004
Handled all aspects of care for 2 4 years olds for summer church program. Riverside Regional Medical Center, Newport News, VA Collector, December 2003 June 2004
Followed up on past due commercial and government insurance for Riverside Regional Medical Center HCA Healthcare, Richmond, VA
Collection Specialist, August 2001 August 2003 Followed up on commercial accounts for patient accounting office. Children’s Hospital, Boston, MA
Unit Secretary, June 2000 June 2001
Performed administrative and clerical duties for Bone Marrow Transplant Pediatric patients and families. Boston Edison Nstar, Boston, MA
Collections Representative, March 1984 December 1999 Handled all aspects of past due electric accounts for callers to the collection department.
Contact this candidate