Property Manager

INTRODUCTION LETTER

Re: PROPERTY PROFESSIONAL

To Whom It May Concern:

Thank you for taking the time to review my background and qualifications. My career has introduced me to several challenging opportunities and the understanding that the basic principles of business are the same regardless of the task at hand. With the right information, team and system of procedures in place to effectively reach your goals anything can be accomplished.

My “Roll up your sleeves and get the job done” attitude is what many have said is what separates me from the rest. I hope you can make use of my experience and knowledge effectively within your company and that together we can achieve bigger and more profitable successes.

An integral part in successfully creating, developing and operating a Business Platform (Incubator) that supports small business in the Atlanta and Charlotte markets nationally recognized as Plaza Fiesta and Plaza Fiesta Carolinas from 2001 - 2009.

I possess an Entrepreneurial Spirit when taking a non-existing project and develop it from creation, implementation and operational success by creating productive and efficient procedures to find what works best in each scenario.

Successful development in both management and operational fields to improve Tenant retention. Strong client relations and Tenant support through promotions and account management skills.

Highly developed experience in networking abilities. Strong work ethic, motivation, team spirit and ability to recognize project opportunity and long term success.

Experience in building and maintaining strong relationships with all levels of management from Media, Corporate Partners and Local and State Government.

Goal oriented achiever and decision maker who is willing to take on new projects and challenges successfully through an understanding that anything can be achieved with the right team, knowledge and system of procedures in place.

Successful in identifying and analyzing project goals to reach the primary objective while ensuring proper execution to demonstrate that success is a priority.

Recognized for consistently meeting and exceeding objectives through efficient hard work and proper delegation of team’s responsibilities and tasks.

Bilingual in English and Spanish with excellent communication skills and a firsthand knowledge of the demographics and differences between largely developed and first-generation Latin markets.

I am looking forward to hearing from you and building on a firm relationship. Please do not hesitate to contact me as needed.

Sincerely,

ROEL LOPEZ

PROFESSIONAL SUMMARY

STRENGTHS AND ATTRIBUTES

Successful development of client/tenant relations and property management. Highly committed to professional excellence

Bilingual in English and Spanish with superior public speaking and interpersonal relationship building skills as well as firsthand knowledge of Latin demographics and trends.

Able to meet strict deadlines, act as a team player with all levels of management, staff and clients

Goal and results oriented while maintaining a professional attitude, with a history of contributing to business success and profitability.

PROJECT SUMMARY

Property Management (Single Family Homes)

04/2014 – present (On Contract)

Project: Stikeleather Realty and Investments Company (Charlotte, NC)

Property Manager for 450+ single family properties throughout Charlotte.

Supervised work orders, repairs, rehabs and turn for properties.

Managed and coordinated contractors as well as budgets for the company and individual property owners.

Worked closely with the owner on acquiring and selling of prime properties and investment properties throughout the market.

Assisted with and Executed Court Filings and Writs of Execution for nonpayment on a monthly basis including court representation in their respective counties as per county guidelines.

Oversee and manage the day to day activities of construction, repairs and turns of units between maintenance staff and independent contractors for efficiency.

Property Management (Multi-Family)

02/2011 – 02/2014

Project: Southwood Realty (Charlotte, NC)

Property Manager for locations consisting of 260 – 440 units while maintaining an occupancy rate of 86% - 98% including government assistance programs.

Executed Court Filings and Writs of Execution for nonpayment on a monthly basis including court representation in their respective counties as per county guidelines.

Oversee and manage the day to day activities of construction, repairs and turns of units between maintenance staff and independent contractors for efficiency.

Manage monthly expenses to maintain the highest profitability while streamlining both fixed and variable operating expenses to increase bottom line.

In more than one property, increased occupancy from 76% to 88% in 4 months.

Maintain a high energy work place that can operate under strict guidelines and in an upbeat working environment while motivating current staff to work harder, accomplish more and show an earnest well being for the property and its clientele.

Negotiated percentage income programs with vendors to increase profitability of amenities and remodel existing facilities at little to no cost.

Regional Sales (Contractual Basis)

06/2010 – 02/2011

Project: Que Pasa Media / Que Pasa Newspapers and Radios (Charlotte, Greensboro and Raleigh, NC)

Manage Local and National accounts for accuracy in advertising campaigns for radio and newspaper in specified markets.

Developed business ventures in an effort to increase additional streams of income for the company while increasing market share.

Responsible for increasing national accounts and overseeing a merger with a National Sales Firm; Lotus Entrivision Reps.

BUSINESS MANAGER (Contractual Basis)

07/2009 – 06/2010

Project: Davidson Media Group / Poder 105.3 - WNOW (Charlotte, NC)

Monitored monthly, quarterly and annual sales goals, expenses and budgets along with special events.

Created and maintained all sales reports exceeding $1.8 M annually and increasing profitability by 22% under my direction.

Involved in organizing and planning festivals of 10,000+ people including expenses, staffing, and staging and production crews, booking talent, travel, local accommodations and permits or licenses along with insurance needs.

Managed and supervised all operations and sales staff, sales agreements and traffic orders to ensure accuracy and productivity along with promotional schedules and national campaigns.

Developed presentations and kits to solicit local, regional and national accounts.

Implemented promotions and campaigns to gain market share within the Carolinas as well as increase profitability and sales.

FACILITY MANAGER - Commercial / Retail

10/2007 – 6/2009: Capital City Development LLC / DE Shaw

Project: Plaza Fiesta Carolinas (Charlotte area – Fort Mill, SC)

Monitored and managed an annual operating budget of $1.6 M for a 300K+ sqft facility and 60 acres of property including all utilities, HVAC and boiler/cooling tower system, Electrical, Plumbing, Permits, Up fitting, Tenant Improvements, subcontractors and contracted services such as landscaping, security, cleaning and property maintenance.

Successfully renegotiated and restructures contracted services to decrease the gross operating expense by 12.5 % from $1.6 M to $1.4 for 2009.

Managed and executed new and revised lease agreements for both National and Local IN-Line Tenants, (3 – 6 yr terms) and up to 290 smaller Licensee Tenants (1 – 6 Mo terms) from straight rent to Base + CAM charges for an annual operating income of $2 M+ annually.

Coordinated and evaluated new construction, capital improvements, and Tenant Improvement projects and permitting within all aspects of development from architectural plans, demo, up fitting and final inspections including licenses and insurance.

Oversaw administration duties to accurately monitor Tenant lease agreements, rent payments, tenant space relocation, and turnaround of units.

Oversaw administration of updating tenant’s leases, service contracts, rental income and operating expenses in Yardi for accuracy.

Managed and supervised all operating AP/AR documents including service contracts and marketing expenses to remain within budget guidelines and goals as well as maintain accuracy of monthly P/L reports.

Created pro forma reports and projections for new constructions projects, business ventures and special events such as Festivals, Holiday events and new Family Entertainment Centers to ensure operations and that profitability were at maximum potential.

Implemented operations and procedures to successfully manage the largest indoor playground in the SE to establish a 3 yr. ROI with a 30% operating profit margin and FEC opportunities with a nationally recognized video entertainment company.

PROJECT MANAGER / CONSULTANT – Plaza Fiesta (Contractual Basis)

1/2007 – 10/2007

Grupo Talents – (Atlanta, GA)

• Developing and coordinating Advertising and Marketing campaigns, media buys, creative production and organizing of special events for new property management company, Kennedy Wilson.

• Solicit and create business relationships with national companies who partner and sponsor activities to brand and promote their products and services in the Latin market through our established community relationships and events.

• Create and evaluate an Annual Marketing Budget of $250,000 while developing new campaigns to increase profitability and incorporate corporate partners and sponsors into our branding efforts.

NATIONAL SALES MANAGER (Contractual Basis)

06/2006 – 12/2006

Project: Mega - WAFS 1190 (Atlanta, GA)

• Developed and implemented marketing strategies, media kits and demographic statistics to effectively present and target national advertising agencies to reach Atlanta’s Latino market through demographic statistics and understanding.

• Created and increased revenue by developing creative sales opportunities with national advertising agencies

• Demonstrated diverse segments of Atlanta’s Latino population in order to effectively market our client's product or services in a first generation growing market.

RAM DEVELOPMENT - GENERAL MANAGER

07/2003 – 05/2006

Project: Dekalb Event Center (Atlanta, GA)

•Responsible for directing and negotiating business sales, payments, rentals, and split profit margins.

•Managed revenue of $2,500,000 + while minimizing fixed and variable expenses to maximize company’s profit margin

•Approved and managed P&L reports to measure profitability and trends bi-weekly

•Minimized fixed expenses by 10% and increased annual revenues by 36% in my first year

•Implemented a system of procedures to stabilize maintenance services, variable monthly expenses, cash flow, and recognize a breakeven point on a monthly basis to better focus on profitability

•Supervised and approved all media production for radio, television and print layouts for submission

EDUCATION

Business Administration - Texas A&M University '93 – College Station, TX

ADDITIONAL SKILLS & STRENGTHS

Possess a creative and disciplined mindset to achieve goals and objectives with an efficient teamwork strategy.

Capable of implementing procedures and structuring a work environment to maximize efficiency in any project.

Knowledgeable in documenting and structuring a guideline or book of procedures and tasks for future team members to follow and/or to duplicate in additional departments and/or markets.

Contact this candidate