Data Entry Customer Service

Anthony Deyoe

Data Entry / Banking or Office Administration

****.*****@*****.***

214-***-****

Objective: Experienced technical professional seeking a full time position in office administration utilizing excellent data entry, banking and customer service skills

WORK EXPERIENCE

Production Services Lead

Bank of America - October 2010 to July 2015

Scheduling & Package Implementation Specialist

MoneyGram International - August 2010 to October 2010

CA-7 Consultant

Perot Systems - January 2008 to January 2010

Senior Analyst

MBNA - October 2002 to October 2007

Lead Console Operator, Computer Operations

MBNA - April 2000 to October 2002

Master Console Operator, Computer Operations

MBNA - October 1998 to April 2000

EDUCATION

Diploma

Glens Falls High School - Glens Falls, NY

Certificate

SUNY Adirondack Community College - Glens Falls, NY

QUALIFICATIONS

Operations Experience, Organizational Skills, Decisive, Ambitious, Reliable, Assertive, Leadership Abilities and Interpersonal Skills, People-Oriented, Strong Team Player with ability to work independently, as well.

AREAS OF KNOWLEDGE

Account Reconcilement: Balance Reporting, P/C Backups and Transmissions, Production Control batch processing, Endevor change management, NDM, IBM utilities, TWS (Maestro), mainframe CICS, Peregrine Service Center, Cybermation ESP dSeries and mSeries, Control M Enterprise, SQL database, BMC Remedy, MS Outlook, MS Word, MS Access, MS Excel, MS PowerPoint, MS Publisher, MS Visio, SharePoint, and Service Desk.

Computer Systems: IBM mainframes, Honeywell mainframes, Amdahl mainframe, Tandem mainframe,

Hewlett Packard mainframes, Plotter (GRAPHS), IBM Personal Computers, OS390, AS400, UNIX (distributed

systems).

COMMUNITY SERVICE

Prior President and Coach of the Frisco Special Olympics

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