Medical Assistant Customer Service
Resume:
BRIANNA MCALLISTER
** ****** *****, ********, ** 31405 H: 912-***-**** C: 347-***-**** ************@*****.***
PROFESSIONAL SUMMARY
Motivated Medical Assistant with Certification in Home Health Care.Highly effective
communication style. Efficient worker who demonstrates strong time management and prioritization
skills. Seeking a health Care position where I can utilize my skills effectively and progress in
Health Care experience.
SKILLS
Patient evaluation/intervention CPR/First Aid certified
Diabetes, Hospice, and Stroke Patient Care Dementia and Alzheimer's knowledge
Professional bedside manner Patient-focused care
BAC screen/drug screen collecting Compassionate caregiver
Culturally competent care Companionship and emotional support
Hospice and palliative care experience Culinary talent
Culturally competent care Wound care specialist
Policy and program development expert
Efficient and reliable team player
WORK HISTORY
Cake decorator, 10/2015 to Current
Publix supermarket – 155 Johnny Mercer Blvd Savannah, GA
Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and
operating mixer.
Iced and airbrushed cakes and other pastries for customized orders.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Oversaw production of 10 wedding cakes in 4 weeks, from scheduling to final delivery, with
overwhelming customer satisfaction.
Developed new products based on seasonal ingredients, holidays and dessert trends.
Decreased waste and spoilage by 20% over period of 3 months.
Carefully and attentively took customer orders by phone and in person.
Effectively prepped, stored, rotated and stocked product.
Home Health Aide, 09/2011 to 08/2013
Isabella Homecare – 5073 Broadway New York, NY 10034
Maintained accurate records of patient care, condition, progress and concerns.
Monitored vital signs, such as blood pressure and pulse.
Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed
rails, pillows, patients' clothing and bedside tables/equipment.
Responded appropriately to the physical, emotional and developmental needs of patients.
Tested and recorded blood glucose levels.
Changed sterile dressings.
Obtained information about clients' medical history, drug history, complaints and allergies.
Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Scheduled and accompanied clients to medical appointments.
Maintained a clean, healthy and safe environment.
Assisted with patient transfer and ambulation.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Medical Assistant, 02/2009 to 07/2011
Medical Professionals – 120 E86th St. New York, NY
Assessed patients and documented their medical histories.
Managed team of medical support personnel.
Interviewed patients to obtain medical information, weight and height measurements and vital
signs.
Experience with various medical conditions including Parkinson's, Dementia, Diabetes,
Cancer, Alzheimer's and Paget's disease.
Administered medications and assisted in diagnostic testing for HIV-positive patients.
Assisted doctors with surgeries and non-invasive procedures.
Evaluated patient care needs, prioritized treatment, and maintained patient flow.
Authorized drug refills and provided detailed prescription information to pharmacies.
Authorized drug refills and provided detailed prescription information to pharmacies.
EDUCATION
L.P.N: Nursing, Current
Savannah Technical College - 5717 White Bluff Rd Savannah, GA
Medical Assistance : Health Care, 2009
Sanford Brown Institute - 120 E16th St, New York, NY
business degree: business, 2006
Unity Highschool - 121 Avenue Of Americas New York, NY
CERTIFICATIONS
Licensed/Certified Home Health Aide
First Aid Certification
Certified Medical Assistant
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