Rebecca McManus
***** ******* ******, ********, ** 92563
PERSONAL GOAL: I am currently seeking to join a company where I can utilize my extensive knowledge of sales and customer service skills to excel and grow within the organization to further my career. Through extensive experience in retail management, banking and customer service I have obtained a solid foundation in management and customer service and seek long term employment in an inspiring and motivating environment.
HIGHLIGHTS OF QUALIFICATION
1 year Design and Sales Consultant for high end indoor/outdoor lighting/ceiling fan solutions
2 years Store Manager for high volume Starbucks coffee company
2 years Certified Server Trainer and Bookkeeper for fast-paced corporate restaurant
5 years Financial Services Officer/Rep for commercial banking industry
Commitment to quality service and consistency of products
Reputation of integrity with customers and coworkers
Knowledge of multiple computer applications
CAREER PROFILE
Fan Diego Inc
Murrieta, Ca August 2015-current
Design Consultant/Sales Rep
Design consultant for high end indoor/outdoor lighting and ceiling fans
Consistent record of maintining and achieving sales goals
Building and maintaining quality customer relationships with new and existing clientele.
San Diego National Bank
Encinitas, California May 2008-June 2009
Financial Services Representative
Opening of new personal and commercial accounts
Account maintenance for existing client relationships
Outbound sales for promotional banking products
Starbuck’s Coffee Company
San Francisco, California January 2006-May 2008
Store Manager
Assessing and implementing company goals and business targets
Hiring, training and developing new employees while adhering to labor budget
Inventory maintenance and visual product layout
Respectfully addressing customer and employee needs in a high volume, fast-paced environment
Bubba Gump Shrimp Co
San Francisco, California March 2003-October 2005
Certified Server Trainer & Bookkeeper
Responsible for the sales and development of employees in a corporate restaurant environment
Schedule management and training of 100 plus employees
Sales of current products and promotions
Accounting for daily cash deposit and cash transactions
California Bank & Trust
San Francisco, California February 2002-November 2002
Commercial and Residential Loans Officer
Responsible for generating commercial and residential loan revenue for competitive commercial bank
Sales development for new and existing clientele
Processing and managing residential and commercial loan accounts
Overseeing financial services staff
Union Bank of California
San Francisco, California July 1999-February 2002
Financial Services Representative/Teller
Responsible for generating new personal and commercial client relationships
Opening of new personal and commercial accounts
Account maintenance for existing client relationships
Outbound sales for promotional banking products
EDUCATION Palomar College, San Marcos, California A.A. Degree