Sales Manager
Resume:
S. ARTHUR L. BENSON, III
Providence, Rhode Island 02906
401-***-**** / **********@*****.***
www.linkedin.com/pub/art-benson/7/193/952/
SUMMARY OF QUALIFICATIONS
Results-oriented Senior Level Sales Director/Manager with expertise in breaking into new markets/verticals; expanding territory and accounts; cultivating and maintaining partnering client relationships; conducting market analysis; developing effective sales presentations and strategies to increase revenue and profitability. Proficient in setting goals and exceeding quota; leading, motivating and developing sales representatives; securing and managing key accounts. Communicate effectively with others at all levels; strong problem solving, negotiation, closing skills and a hunter. Outstanding work ethic and integrity. PROFESSIONAL EXPERIENCE
CUSTOM COMPUTER SPECIALIST, Lincoln, Rhode Island 2015 – Current An I.T. Solution company with core offerings that include Managed and Onsite Support services, IT Network and Data Center solutions. Custom works with existing IT staff in a supporting role, providing customized programs for assessment, deployment, remediation and support. Custom can implement a secure, stable technology infrastructure for healthcare practices and facilities, with proactive management and support 24 7 to identify potential issues before they become problems. SENIOR ACCOUNT EXECUTIVE – HEALTH CARE DIVISION
Opened up the Healthcare Market in New England by selling IT Onsite Support, Managed Services, IT Network and Data Center Solutions. Built the business plan for the New England territory and implemented with success by selling to hospitals, skilled nursing facilities and physician practices. Accomplishments:
Sold IT Network and Data Center solutions to the largest health care system in Central and Western Massachusetts.
Sold Managed Services to skilled nursing facilities in Massachusetts, Connecticut and Rhode Island.
Experienced in technology sale and managed services marketing.
Ability to organize and deliver executive level presentations.
Project management skills.
Manage recurring business on a monthly basis, meeting or exceeding quota.
Develop pipeline and closed new sales within existing customer base.
Exceed quota
Worked with customers to develop strategies leading to successful technology implementation and usage.
ALERT SOLUTIONS, Cranston, Rhode Island 2008-12/16/2014 Provide dynamic cloud-based multi-channel messaging technology and communication solutions for customers in software verticals such as education (K-12 and Higher-Ed), healthcare, property management, and building technologies leveraging its robust platform of email, voice broadcasting, fax and SMS text messaging.
SENIOR ACCOUNT EXECUTIVE
Develop and implement strategic vertical market plans to grow revenues. Duties include: generating leads through cold calling, internet and telemarketers; gathering company information and names of decision makers; contacting company CEOs, IT Directors, Product/Business Development Directors; probing and fact-finding to determine current type of market, volume, contract terms, present vendors; building and maintaining relationships; facilitating webinars and proof of concept to gain further interest; demonstrating Page Two
S. ARTHUR L. BENSON, III
multi messaging; creating and presenting detailed proposals; negotiating and closing sales; following up to ensure satisfaction.
Accomplishments:
Opened up new markets in publishing, student information system software, patient information software, and emergency alert systems for higher education.
Led company in sales for core product multi-channel messaging (email, voice broadcast, SMS and fax).
Responsible for 90% of all new growth and over $5 million in sales (once new market is opened and growing new sales representatives are hired to continue growth).
Instrumental in developing strategic business plan to bring CRM software to market.
Led initiative to create and implement modular sales and client support applications including Sales Force Automation, Order Management Process, and Help Desk.
Sold largest account, (both in volume and revenue) for company.
Achieved highest customer retention ratio.
Initially hired as the only sales representative in company; grew business significantly to include five sales representatives.
Awards: President Award Winner for Highest Sales Revenue – 2010, 2011, 2012 and 2013. THE WHITE PAGE DIRECTORY, Buffalo, New York 2008-2009 A Division of Hearst Holdings
CERTIFIED MULTI MEDIA CONSULTANT
Sold Yellow Page advertising within the Buffalo and Western New York market. Duties included: prospecting and generating leads through lead list and cold calling; setting appointments to meet with prospective new and existing advertisers; increasing ad spending with existing customers; renewing ads; introducing new products; developing multimedia market campaigns through print, digital, and text messaging; recommending ad sizes and content; working closely with Art Department to create ads; sending customers ad proofs prior to publishing; ensuring accuracy of ad content. Accomplishments:
Consistently exceeded weekly and monthly goals of new sales revenue.
Recognized as strong closer.
CLASSIFIED CONCEPTS, Santa Barbara, California 2005-2008 A provider of revenue generating location maps (print and online) EASTERN SALES MANAGER
Grew newspaper accounts and revenue through the East Coast and Mid West. Duties included: prospecting and developing new accounts; introducing and selling revenue generating locator maps for print and online (in newspapers); analyzing market area to conduct and develop effective and successful sales presentations including PowerPoint presentations to executive level management groups
(publishers, editors, advertising executives and managers); managing sales representatives throughout territory.
Accomplishments:
Company initially had 22 newspaper accounts at start of employment; responsible for 85% annual growth to 150+ newspaper accounts and over $10 million in growth.
Consistently exceeded personal and sales representatives’ sales goals and objectives; led company in sales.
Maintained high client retention rate; brought customers back that were considered lost accounts.
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S. ARTHUR L. BENSON, III
TELE-PUBLISHING INTERNATIONAL, Boston, Massachusetts 2002-2004 Specialized in voice personals (newspaper and online), SMS messaging, and outbound calling DIRECTOR OF SALES
Hired to rebuild Sales Department. Duties included: overseeing eight sales representatives; setting goals and ensuring attainment; prospecting and developing daily and weekly newspaper accounts in the United States and Canada; analyzing market area and conducting demographic studies to develop effective and successful sales presentations for executive management groups. Accomplishments:
Secured largest market share in industry.
Grew sales from $2.4 million to $5 million.
Consistently exceeded sales goals and objectives; led company in sales.
Maintained client retention rate of 95% through follow-up and service quality.
Began as national sales manager and promoted to director of sales. NVS INTERACTIVE MEDIA, Williamsville, New York 1998-2002 Specialize in voice personals, outbound calling and conference bridging REGIONAL SALES MANAGER
Prospected and developed daily and weekly newspaper accounts throughout the Northeast for a variety of interactive media products including voice personals (print and online), conference bridging, and outbound calling. Duties same as Tele-Publishing International. Accomplishments:
Maintained client retention rate of 95% through follow-up and service quality.
Achieved closing ratio of 90%.
Consistently exceeded sales goals; led company in sales. EDUCATION
STATE UNIVERSITY OF NEW YORK AT BROCKPORT, Brockport, New York BACHELOR OF SCIENCE/PHYSICAL EDUCATION
Minor: SPORTS MANAGEMENT
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