Data Entry Customer Service
Resume:
Crystal Hinkle
Sneedville, TN 37869
Contact Number: 423-***-****
Email: *****************@*****.***
City Hall of Sneedville, TN/ Billing & Collections : 292 Jail Street, Sneedville, TN 37869, 423-***-****
July 11, 2011 - July 8, 2016
Responsibilities and Everyday Activities:
Handle customer payoffs and payment set up, Data entry, Process penalties, Balance cash drawer, Collect/Sort mail
Customer Service and Administrative support over the phone, by email or in person
Sewer and Sanitation Billing, Lightly trained in Payroll and HR, Assist with Grant project documents
Prepare collections and process write offs, Prepare year end reports for auditors
Set up new or finalize customers, Set up and prepare accounts payable, Create deposits for multiple funds
Type, publish and record City Ordinances, Resolutions and Minutes of all meetings
Manage purchase orders for multiple funds, Process cash reports and deposits for City Pool
Provide efficient and effective accounts receivable services, Answer phones, Make copies, Fax, File documents
Maintain confidentiality of all account information, Make schedules for City Pool Concession workers
Trusted to make purchases as necessary with any fund, Book City Pavilions, Pool Parties and Community Center
Comfort Keepers of Kingsport, TN/ In-Home Caregiver : 1134 Moreland Drive, Kingsport, TN 37664, 423-***-****
July 2010 - July 2011, Left due to finding a job closer to home.
Responsibilities and Everyday Activities:
Assisted elderly or disabled clients with personal hygiene, bathe, feed and clothed as needed
Done house chores, and errands which allowed them to still enjoy the independence of being able to live at home
Prepared meals, Checked daily for any signs of infection
Assisted with bills, daily medicines and followed direct orders for physical therapy or end of life care
Kept records of all activities and personal information with confidentiality
Checking and recording of vital signs such as blood pressure, heart rate and respiration rate
Examining for any physical changes in the patient such skin color, infection, break downs
Observe any changes or behavior from those recorded on previous shifts
Kept track of all food and drink intake and output, Obtained samples for lab work, when directed
Alert supervisors of any issues or potential issues the patient may be experiencing
Holston Valley Hospital of Kingsport, TN/ PCT: 130 W Ravine Road, Kingsport, TN 37660, 423-***-****
March 2010 – July 2010, Left due to Nurse tried to kill my patient and supervisor refused to acknowledge the matter
Responsibilities and Everyday Activities:
Recorded patients vitals, performed personal care for wounds, pre-op, post-op and daily hygiene
Looking for any physical changes in the patient such skin color, infection, break downs
Observe any changes or behavior from those recorded on previous shifts
Kept track of all food and drink intake and output, Checked daily for any signs of infection
Obtained samples for lab work when directed, Assisted with walking, eating, and dressing
Monitoring pain, heart monitors, and dialysis, Assisted with transfer of patients
Documented all paperwork, notes, changes, vitals and behavior at the end of the shift
England Corsair/ Plotter Operator, Production Payroll, 402 Old Knoxville Highway, New Tazewell, TN 37825, 423-***-****
May 2006 – February 2009, Laid off
Responsibilities and Everyday Activities:
Data entry of hundreds of code combination to turn work orders into hours of payment
Type in and execute batch codes, Load and change out equipment on plotters
Kept inventory of and applied new styles and deleted old ones
Scan in, inspect, ticket, and repair fabric, Prepared sewer and cutter ticket work orders
Recorded progress of several plant operations and work orders
Designed a program to calculate a pay scale without the input of codes
Performed inventory for multiple departments, Sewed deck boards and hand cut small layer styles
Trained new workers for data entry and production payroll
Staging and Fabric Cutting
Completed Education
Hancock County High School, General Studies – August 2001 – May 2005
References:
Rick Fisher/ District Manager for Dollar General
Tammy Williams/ Special Needs Bus Driver for HCBOE
John Mullins/ City Commissioner
Pat Hardy/ MTAS
Susan Fisher/ Secretary for City of Sneedville
Matthew Waddell/ City Commissioner
Christina Hinkle/ Special Education Teacher for Mt. Horeb Elementary
Skills:
I have excellent computer skills, trained in all of Microsoft Excel, Word, Power Point, Fireworks. Great people skills, as all of my previous jobs have required problem solving for customers and clients. I type over 100 WPM with accuracy. Calculate balances and totals quickly. Very organized and well-tempered. Management skills, I know what it takes to run a business successfully. I have patience to learn as well as to train someone else. Trustworthy with money and maintain confidentiality. I have experience with proper legal language and typing legal forms. I work well in a Business Office, Legal or Medical setting. Daily, I research and create forms, documents and work with Excel. Easily work independently or with a team. I have always been a multitasker and a fast learner.
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