Customer Service Sales

Rebecca Johnson

**** ***** ******** **., ********, Tx, 774**-***-*** 6556 **********@*******.*** July 12, 2016

Dear Park West :

I was excited to hear about the opportunity of becoming an event coordinator for your company and am reaching out with the intention of being considered for the position. I have a background immersed in customer service which gives me the ability to effectively convey the thoughts and needs of those around me. During my time at Victoria Secret I have become accustomed to high intensity or high stress situations/environments. This along with being able to adapt and learn on my feet leads me to believe that I am the perfect candidate.

Some specific key strengths I poses include:

● Superior multi tasking talents, with the ability to manage multiple high priority assignments.

● Broad–based experience covering a spectrum of administrative duties including executive support, customer care, database administration, document preparation, memo/itinerary fabrication, travel/meeting coordination, and project/program support.

● Computer expertise, with proficiency in all MS Office programs (Word, Excel, Power Point, Outlook and Access).

● Provides feedback on improvement opportunities and any obstacles that hinder execution.

● Ability to adhere to brand standards in order to achieve desired result.

● Professional phone etiquette and organizational skills. I am confident that as you’re a event coordinator, you will have more time and energy to concentrate on things that are more worth your concern. My resume is enclosed for your review and I anticipate your response. Thank you for your time, and have a great day.

Sincerely,

Rebecca Johnson

Rebecca Johnson

4531 Eagle Mountain ct., Richmond, Tx, 774**-***-*** 6556 **********@*******.*** Objective

I am a well rounded person who is also fast learning. Once given the proper tools to perform a task, I do so with vigor and passion. I poses a broad base of administrative skills and an excellent personality that makes any type of customer/client interaction effortless while also being sincere. I am seeking a position where my skills can be utilized and further polished, while also being challenged by new experiences. Education

COMMUNICATIONS 11’ DEGREE IN PROGRESS UNIVERSITY OF HOUSTON DOWNTOWN

Major: Communications with a concentration in Interpersonal Communication

Minor: Gender Studies

Related coursework:

Mass Communication

Argumentation

Rhetoric

DIPLOMA 2009 WILLIAM B. TRAVIS HIGH SCHOOL

3.4 GPA

Experience

HOSTESS MASRAFFS JANUARY’16 – PRESENT

Interact with entering and leaving guest to give a pleasant first and last impression.

BRA SPECIALIST VICTORIA SECRET FEBRUARY‘12 FEBRUARY’16

The bra specialist drives total store results with specific responsibility for the brand's commitment to being best at bras.

Delivers a best in class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth.

Supports a customer centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences.

Supports Best at Bras initiatives by displaying expert product knowledge and elevating skills of sales associates.

Assists direct manager in execution and maintenance of company directives for bras.

Displays proficient product knowledge of all categories.

Knows and uses all Victoria's Secret systems and procedures to enhance selling efficiencies and to complete non selling responsibilities.

Understands, adheres to and reinforces brand standards.

Communicates effectively with direct manager, Sales Leadership Team and peers. SERVER OLIVE GARDEN AUGUST ‘10– FEBRUARY ‘12

Page 2

Must constantly provide a great dining experience to hordes of customers.

Specific serving job duties include taking drink orders, informing customers on any specials, taking down proper food orders, serving food items, and properly handling payments at the end of each meal.

Possess the ability to stay calm and courteous to even the most disagreeable customer.

Must always try to keep the dining areas neat and tidy.

Realize when a fellow employee needs assistance of any kind. LIFEGUARD LONE STAR POOL MANAGEMENT MAY ‘08– AUGUST‘10

Provide emergency care and treatment as required until arrival of medical services.

Act immediately and appropriately to secure safety of patrons.

Maintain constant supervision of patrons in the facility and surrounding areas.

Be certified in CPR and first aid administration. Page 3

Contact this candidate