Customer Service Data Entry
Resume:
GLADYS V.MORALES DIAZ
OBJECTIVE
To continue my career with an organization that will utilize my Administrative skills to benefit mutual growth and success.
EXPERIENCE
2006–Present Medical Card System San Juan, PR
Medical Affair Technician
Data Entry, Verifying and assigning faxes to various deparments.
Customer sevice, Inbound and Outbound calls through out the company
Work with Appeals and Grievance
2003-2006 Manpower, Inc. San Juan, PR
Recepcionist
Scheduling appointments.
Inventory
In charge of finances including payroll
In charge of the United Funds account of all Puerto Rico.
Assist the service representatives in meetings
Customer service, Clerical office work.
2002-2003 MMM Healthcare, Inc. San Juan, PR
Credential Clerk
General office work
Incharge of all files
In contact with the Providers to make sure their documents are up to date.
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EDUCATION
2003-2004 International Junior College San Juan, PR
Medical Billing.
1993-1996 Sate University of New York Albany, NY
College at Brockport Bachelor of Arts.
OVERVIEW
An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and maintain a positive attitude and work ethic under pressure
Urb Caparra Terrace, Calle 1 S.W. 763, San Juan,PR 00921
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