OBJECTIVE:
To be able to gain experience when it comes to business and to share my
knowledge and enhance my skills in any IT related job and communicating with other people, and to achieve the goals of the company.
EDUCATIONAL BACKGROUND:
TERTIARY Bachelor of Science in Information Technology
STI College – Global City
University Parkway Drive, Fort Bonifacio
Global City, Taguig City
2011 – 2015
SECONDARY Bauan National Agricultural and Vocational
High School
Batangas City
2007 – 2011
SKILLS: SEMINARS:
Good communication skills
Proficient in Microsoft Office Programs
oWord, Excel, Powerpoint
Basic Java Programming and VB.NET, MySQL, Cisco Packet Tracer
Good Web Designing Skills
oIllustrator, Photoshop, HTML, CSS, Bootstrap,
JavaScript
WORKING EXPERIENCE:
WEB DESIGNER December 2014 – March 2015
On-The-Job Trainee
Alta Philippines IT Solutions and Web Page Design Inc.
Burgundy Corporate Tower, 252 Sen. Gil J. Puyat Ave,
Unit 16 IJ3, 16th Floor Burgundy Tower, Makati, 1202 Metro Manila
Coordinates with client with regards to creation of desired Web Page designs
Uses Adobe Illustrator for plotting the initial design
Write the programming code, either from scratch or by adapting existing website software and graphics packages to meet business requirements
Test the website and identify any technical problems
Upload the site onto a server and register it with different search engines.
SERVICE DESK ANALYST June 2015 – Present
Contractual Employee under Curo Teknika
Works at Philippine Long Distance Telephone Company
5th Flr. Innolab PLDT Building, 721 Boni Ave, Mandaluyong, Metro Manila
Handles endorsement reports from corporate customer care (PLDT 177) and identifying the problem.
Email handler and fault ticket creation regarding with reported outage
Test and diagnose client reported Corporate DSL, Shops.Work/VPN, Leased Line, Wireless Network (SMART), SMART BRO, Shops.Work unplugged, WeRoam
Configures and maintains Multi-Access Gateway System and Subscriber Management System, Nokia DSLAM, Nokia IPDSLAM and Alcatel, Netman 4000 (UT-STARCOM UTAG) and Huawei UMS DSLAM Craft Terminals
Able to add static IP and route at PLDT’s managed router
Able to re-configure profile in LDAP and at port assignment
Accessing of Huawei Multi-Service Transport platform (MSTP-MSAP), TELINDUS Concentrator, CISCO WAN MANAGER SYSTEM for troubleshooting and intrusive testing
Accessing IP Backbone Networks namely Tellabs IPBB, Cisco IPBB, and Huawei IPBB for testing and troubleshooting WAN connections of customers and corporate branches
Coordinates with field personnel, business zone, network team and other PLDT groups for restoration and testing of data line service;
Assists customer in troubleshooting during restoration.
CHARACTER REFERENCE:
Fatima Mae B. Barcebal
Applicant