Customer Service,Finance and Administration,Credit and Collection
Resume:
ANGELA AGUSTIN-BERBA
ACM Building *** Miguelin St.,
Sampaloc, Manila
******************@*****.***
OBJECTIVE
To obtain a challenging position that will utilize my knowledge, strong people skills, organizational abilities and work experience.
QUALIFICATION
Good Moral Character
Knowledge in MS Office Application (Word, Excel, PowerPoint)
Can cope with stress and changing environment
Perfect Health Condition
With pleasing personality
Customer Relation Skills
EXPERIENCE
OPERATIONS/TENDER SECRETARY/RECEPTIONIST February – May 2016
Shannon Engineering Co.
Al Gassar Tower, West Bay, Doha, Qatar
• Operator / Receptionist
• Operations Manager Secretary
• Preparing material for tender documents submission
• Prepare and manage correspondence, reports and documents
• Handles incoming e-mails and other materials relevant to the project
• Set-up and maintain filing systems
• Communicate verbally and in writing to answer inquiries and providing information
• Sending inquiries for tender projects
• Making follow-up to sub-contractors for quotations
• Distribution of external and internal letters and memorandums
• Receiving and recording of invoices and requisitions
• Preparing and checking of office supplies
CREDIT ANALYST January 2004-February 2016
Toyota Quezon Avenue, Inc.
728 Quezon Avenue, Quezon City,Philippines
• Manages booking for in-house bank financing (Toyota Financial Services) and other Bank’s Purchase Orders and ensure that the Loan Proceeds will be collected on agreed terms.
• Check completeness of documents as required by bank’s credit advice, provide necessary documents that need to be attached to the folder.
• Monitoring of unit releases; submit folders to accounting for recording and computation of commissions.
• Process documents; ensure complete and accuracy of requirements for booking to financing/banks.
• Thoroughly follow-up of collection and monitor deficiency from banks.
• Makes a recording of all charge accounts and apply payments to costumer’s ledger/jacket.
• Prepares summary of all adjustment/discount for Credit Memo for submission to Accounting Dept.
• Process billing statement for submission to customer.
• Monitor’s customer account with outstanding balance, analyze and apply solution to it.
• Makes a telephone call to every customer to verify collection.
• Reconcile accounts receivable with Accounting Department.
• Prepares ageing of accounts receivables.
• Prepares itinerary to all collectors for their daily route.
• Prepares daily and monthly collection report.
• In-charge to customer’s credit line application.
• Evaluates customer’s financial statements and make financial analysis out of it as presentation for customer’s credit approval.
• Performs credit investigation.
• Performs client visit for reconciliation with the company.
• Responding and handle customers concerns and inquiries thru telephone.
• Proactively updates customers on the status of their credit application.
• Prepares office documents such as Official Receipts.
• Assists customers on the release of units under repairs and claims.
• Render clerical services if told to do so to increase productivity and self enhancement, flexibility and be detailed oriented.
• Performs other duties as maybe assigned.
ADMIN/HR/ACCOUNTING OFFICER JULY 2003 – DEC. 2004
Play On Sports Corporation
Commonwealth Avenue,
Quezon City, Philippines
• Prepares payroll for employees.
• Summarizes daily cash/receivables collections
• Performs canvassing and scure approval of P.O. for purchasing purposes.
• Prepares contracts for customer’s annual membership
• Process billing statement for submission to customer.
• Prepares monthly remittances. (Philhealth, SSS, PAG-IBIG)
• Render clerical services if told to do so to increase productivity and self enhancement, flexibility and be detailed oriented.
• Performs other duties as maybe assigned.
Educational Attainment
College 1999-2003
Far Eastern University
Morayta, Sampaloc, Manila City
Bachelor of Science in Accountancy
Major in Financial Accounting
High School 1995-1999
St. Augustine’s School
Iba, Zambales Province
Scholar – Honor Student)
Elementary 1989-1995
Botolan South Central School
Botolan, Zambales Province
Personal Profile
Birthday : August 01, 1982
Birthplace : Botolan, Zambales
Age 33
Sex Female
Height 5’3”
Weight : 50 kls.
Status Married
Nationality : Filipino
I hereby certify that the above written are true and to the best of my knowledge.
Angela Agustin Berba
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