Customer Service Warehouse
Resume:
Amara Keita
**************@*****.***
Campbell, CA. 95008
SUMMARY OF QUALIFICATIONS
Devoted and energetic warehouse technician with over ten years’ experience working with operations and logistics professionals. With an unrelenting determination to obtain positive results, I devote my time and energy to meet my customer’s needs at all times. I learn quickly and I’m adaptable, able to work effectively in groups or independently.
SKILLS
Forklift-Standup/Sit Down, Pallet Rider, Slip Sheet, Order Picker, Scissor Lift, Excellent Communication, Customer Service & Attention to Detail, Proficient with Computers
Classic Car Wash: Customer Service, Campbell, CA. 09/2012 to 08/2015
Assisted supervisor with car wash transactions handling approximately 700 cars per day.
Duties included: Washing, detailing, supervision of other workers on shift, cleaning facilities
Burlington Coat Factory: Shipping/Receiving, San Bernardino, CA. 07/2012 to 08/2012
Responsible for ensuring the accurate reception and processing of incoming shipments
Loaded/unloaded truck shipments efficiently dealing with heavy loads & quick turn-around
Labeled cartons following the RCO (Receiving Control Office) process
Zonottos: Warehouse, Stocker, San Jose, CA. 12/2011 to 02/2012
Managed inventory and stocked shelves, examined expiration dates, and rotated goods.
Assisted customers with purchases. Set up new product displays.
Back room responsibilities, unloading incoming shipments, moving pallets, un-boxing products, and price labeling merchandise.
Target Distribution Center: Shipping/Receiving - Sweeps, Fontana, CA. 06/2004 to 08/2009
Received, stored, picked and shipped merchandise to Target.com guests
Safely operated power equipment (ex: forklifts, order pickers, battery changers, scissor lifts)
Matched products to pack slips and packed outer cartons to ensure quality guest experience.
Facilitated quality improvement and contributed to Fulfillment Center results.
Received and unloaded cartons or pallets from trailers.
Maintained carton count accuracy in the warehouse.
Unloaded cartons from electric conveyor and stacked onto trailer.
Menlo Logistics: Warehouse Supervisor Coordinator - Ontario, CA. 06/1999 to 08/2003
Monitored open orders, released and processed orders specific to site responsibilities.
Identified complex move opportunities such as truckload, multi-stops and pooling moves.
Liaison between Transportation Operations, carriers and customers.
Improved demand flow, order center and warehouse operations.
Provided early identification of problem shipments and implemented planned actions.
Improved movement efficiencies, cost saving and profitability as applicable.
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