Yomna Sallam

Address: ** *******, ******, ******

Phone# +1-514-***-****

Email: acv2io@r.postjobfree.com; acv2io@r.postjobfree.com Objective: Find a position with a Sales, marketing and/or advertising firm communicating with clients, developing marketing plans, designing promotional materials, and planning events where communication skills can be used to build and develop the firm’s operations. Summary of Qualifications:

-Education:

McGill University, Montreal, Canada

Diploma in Applied Marketing (September 2014- August 2015) Courses: Strategic Internet Marketing, Marketing Principles and Applications, Process of Marketing Research, Strategic Selling, Marketing of Services, Buyer Behavior, Marketing Communication, Communication and Networking Skills, Strategic Planning, Global Marketing. Overall GPA: 3.41

The American University in Cairo, Egypt

Master’s Degree in Journalism and Mass Communication (2013) with honors Specialization Mass Communication, second specialization: Marketing Communications Overall GPA: 3.48

Main Academic Focus: Visual Communication, Marketing Principles, Advertising, Public Relations. Art Courses: Design and Color, Drawing, Painting, Ceramics, and Modern Art.

The American University in Cairo, Egypt

BA in Journalism and Mass Communication (2010) with honors Major Journalism and Mass Communication with concentration in Integrated Marketing Communication

Minor: Art

Overall GPA: 3.47

School: Religieuses Franciscaines (2005)

-Work Experience:

EVO Canada, Montreal, Quebec

March 2016- Present

Call Center Representative

Significant duties included:

Generating new leads

Contacting 300-400 potential sales leads by phone

Communicating with potential clients and explaining the company’s services

Booking phone and face to face appointments for sales representatives

International Environmental and Marine Services (IEMS), Cairo, Egypt December 2012- August 2014

Marketing Supervisor

Significant duties included:

Designed Advertising Material (Newsletter, Website updates, Social networks, Flyers). Designed 20 Newsletters, and updated 60% of the website data.

Communicate with Clients; conducted four calls every day

Customer satisfaction; sent 20 client satisfaction forms to different companies after projects were completed.

Client Inquiries

Assist the Business Development Manager and CEO

Seaharvest for Petroleum Services, Cairo, Egypt

October 2010- November 2012

Senior inside Sales Specialist

Significant duties included:

Design Advertising Material

Update the company’s website

Prepare quotations, invoices, Sales Orders, and Purchase orders on the GP system. Secured 10 orders during the two years.

Prepare tenders- dealing directly with the customers and vendors. Prepared on average five tenders every week.

Manage the workflow starting from receiving the customer quotation till delivering the order to the customer’s warehouse.

Interact with both customers and vendors to complete sales orders and follow them through the invoicing process

Provide technical sales support and product consulting to customers

Support business development efforts directly

Cultivate and grow customer base

Support efforts to exceed sales goals, increase market share and improve customer satisfaction

Seaharvest for Petroleum Services, Cairo, Egypt

July 2010- September 2010

PA to the Management Board

Significant duties included:

All administrative work

Design tasks for advertising materials.

Step Up Consultancy for Education, Training and Human Development, Cairo, Egypt

April 2007 – May 2010

Marketing and Advertising Design Specialist

Significant duties included:

Marketing Plan Preparation

Design Advertising Material

Follow up on the Advertising Activities.

Capabilities and Skills:

Computer skills: Net surfing- Microsoft Office-Photoshop Software: SPSS- Weebly- Quark-GP

Worked well with stress, enjoyed team projects, and communication skills. Language skills: Arabic (native language)

French (fluent written and spoken)

English (fluent written and spoken)

Interests and Study Abroad Experiences:

University of Massachusetts (UMASS) Amherst (Spring 09: Art & Humanities Courses)

State University of New York (SUNY) New Paltz (Summer 07: Art - Ceramics)

Specialization Related Extra Curricular Activities: Mainly in Design and Public Relations

Participated in the Model of Egyptian Parliament in 2006 as a PR member.

Participated in the International Conference for Global Economy (ICGE) in 2008, as a delegate in the Marketing and Public Relation Council.

Received a certificate from Proctor and Gamble for participation in designing “the best holistic campaign” in Marketing and PR Council of ICGE 2008”.

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