Customer Service Administrative Assistant

ROSEANNE GEORGE

** ****** ******, ***. * • Springfield, MA 01105

Cell Phone: 305-***-**** • Email: ***************@*****.***

PROFILE

Office Administration • Customer Service

PROFESSIONAL EXPERIENCE

ADMINISTRATION / CUSTOMER SERVICE:

Skilled and experienced in various administrative and customer service positions such as Retail, Banking and Office. Organized and resourceful with a proven record of consistently meeting and exceeding company goals.

Bank Teller: TD Bank; Springfield MA 11/2015-Current Part-time Teller, customer service, Phone Rep, Payment, Administrative and Cash Handling

• Certified Nursing Assistant: Heritage Hall South; Agawam, MA 9/2014-2015

Dedicated professional providing care and support for elderly residents. Ensure compliance with mandated safety and health regulations.

• Administrative Assistant: Westover Job Corps; Chicopee, MA 09/2013-8/2015

Filing, basic clerical duties, reception, assisting prospective students.

• Document Clerk: Water and Power Authority; St. Thomas, USVI 1/2012-1/2013

Data entry for customer information, updating customer account information.

• Customer Service Associate: K-Mart; St. Thomas, USVI 2011-2012

Part time sales and customer service, cashing out customers, handling returns.

CLINICAL / INTERNSHIP

Holyoke Health Care Center; Holyoke, MA 2014

Over 40 hours of hands on work based clinical experience in a long term healthcare setting.

• Assisted active range of motion; operated mechanical lift; provided direct care.

CERTIFICATIONS

• MA Certified Nursing Assistant • Home Health Aide Certification

• American Red Cross CPR/First Aid • Customer Service Certification

Community Service: Westover Job Corps: Make a Difference Day; Job Shadow Day

Contact this candidate