Customer Service Manager

mailto:***********@*****.***

OBJECTIVE: To secure a position in an accounting field where strong leadership, and

customer service experience skills will be utilized.

EDUCATION: Queens College, The University of New york Flushing NY

Bachelor of Arts – Expected: May 2017

Major: Accounting

Queensborough Community College, The City University of New York

Associate in Arts, Liberal Arts and Science-May 2015 Bayside, NY

Member of: Emerging Leaders Program 2014 -2015

SCHOOL

ACTIVITY : Students Government Association

Vice President For part Time Students

●Co-chairperson of APC; confer with Club vice president to discuss issues, coordinate activities in the absence of the programDear hiring Manager,

●My name is Junior Jacquelin and I'm an accountant student at Queen College. I'm writing in regards to the bookkeeper opportunity. I'm interested in becoming part of your firm because I believe that it is a good place to start and grow with it.I'm in my 3rd years of college so I will graduate next year. Therefore, my main objective is to obtain a position in any business related field, where I can master all of the skills that I will be able to use throughout my career.Attached below is a copy of my resume and I looking forward to get in touch with you so we can schedule an interview.

●I do really want to thank you for your consideration and I hope to hear from you soon!

●

●Best,

●Junior Jacquelinming Vice president

●Coordinate events that helped raise the school Spirits and use Microsoft word to create flyers

●Converse with SGAs’ board members on weekly basis to discuss future plan, incoming events and resolve problem

TOL (Talk Out Loud) club, Student Society Bayside, NY

President 08/2014-01/2015

●Informed students about upcoming events and meetings

●Hosted meeting with the Club Vice President and Senator on how to balance the club budget and meet with other club’s needs

●Worked closely with club advisor on Sponsored/Co-sponsored events

INTERNSHIP :

Liberty Tax Service Call Center Atlas Park,NY

Customer Representative Intern. 12/2014-2/2015

●Provided outstanding customer service by answering telephones and give information to callers, take messages,or transfer calls to appropriate individual

●Recruited Customer to our nearest office and schedule appointment for client

●Inter the information into the databases

WORK

EXPERIENCE: Jericho Terrace Banquet Hall Mineola, NY

Waiter 09/2014-05/2015

●Provided Excellent Customer Service by serving over 100 hundreds of guess on a weekly basis

●Consistently met customers’ Expectations by provided the specific meal or beverage as requested

COMMUNITY SERVICE :

Volunteer 2015-2016 tax season

Assist in preparing simple tax returns for elders, disabilities, and low income individuals

Additional information on taxable income and deductible expenses and allowances

SKILLS:

●Demonstrated ability to work well individually as well as in team

●Excellent customer service skills

●Fluent in Haitian Creole, French, and Knowledge of Spanish

Contact this candidate