Customer Service Sales

Benjamin A. Richards

*** ****** ***

Henderson, NV 89011

Home: 702-***-**** - Cell: 810-***-****

Email: *************@*****.***

-Qualifications-

I am a hard worker with 15 years past management experience and 9 years accounting and analysis experience, a quick learner, and a degree in Financial Management from The University of Michigan. I am told my biggest advantage is “I do not just go through the motions, I understand.” I am personable yet assertive, I can speak to any level of management a comfortably discuss analytical topics breaking them down so anyone can understand.. I enjoy learning new things and looking for ways to improve them.

-Work History-

-David Saxe Productions-

05/07/2012-Present Salary $56,000

Ticketing Systems Controller/Accounting Projects Manager

Build and develop adhoc reports from the ticketing system to reconcile LET to sales for the past three years. Build data base and analysis tools to develop reports for sales and marketing. Develop and design new systems due to incompatibility of present system with necessary report requirements for sales and accounting. Liaison between box office, marketing, accounting, sales and upper management to assure we all understand the scope of each other and how these projects influence each department. Input and design tickets for the theater, manage box office staff and call volumes, pricing of theater tickets and tax implications of past input faults which caused our present situation. Provide solid analysis of operations, P&L, Project costs and analyze staffing and show volumes to determine proper return on investment.

-MGM Resorts Int’l FSSC, Las Vegas, NV

02/14/2011-12/2/2011, Salary $36,200

Payroll Accountant

Reconcile payroll transactions for past and present accounts. Analyze information utilizing Showcase and Cognos 8 programs for data extraction and excel for analysis. Analyzing accounts for incorrect entries and timing issues to assure the payroll department entries are correct and up to date. Reconcile 254 accounts per month in blackline. Use Infinium/AS400 for information extraction and Journal entries. Responsible for all payroll upload and analysis for 13 MGM properties in Las Vegas. List processes and provide training in accounting practices as they deal with payroll accounting.

-Contract Accountant-

-Temporary to hire position with Accountemps- (hired)

Reconcile and pay accounts dealing with contractual agreements with vendors of restaurants. Read and interpret contracts to assure payments are accurately accrued and paid. Analyze past reconciliations for improper information and noncompliance to contractual agreements. Adjust entries as needed to promote accountability for future processing. List processes and provide training in accounting practices as they deal with contractual agreements.

-Planet Hollywood Resort & Casino-

12/13/2006- 04/05/2010, Salary $14.75 p/hr

Job Title: A/R, Finance Representative

Provide customer service for billing complaints, Perform inquires and research customer records using AS400 and Delphi, Billing and collections of wholesale accounts, In charge of all payments and researching for A/P to travel agencies, Data Mining, Analyze contracts, Train employees, back up finance department in researching with As400/LMS-7, Assist controller and financial analysts with special projects including analysis of marketing, costing of promotions and P&L.

-Education-

University of Michigan - Flint

09/1999 to 12/14/2003

Bachelor of Business Administration (finance), undergraduate concentrations in Humanities and Analytical Reasoning

Byron Area Schools

09/1979 to 06/1992

General Education studies, College preparatory

-References-

Bill Anstett, 702-***-****

Larry Tokarski, 702-***-****

-Awards Received-

April 2003, University Of Michigan School of Management

1st Place Business Plan

April 2006 Planet Hollywood, Employee of the Month

June 2008 Planet Hollywood, Employee of the Month

January 2009 Planet Hollywood, Employee of the year 2008

-Interests and Activities-

Technology, Custom Automotive, Sound and Audio, Current Events, Philosophy, Reading, Coin Collecting, Home Improvement, Stock Market and People in General.

-Computer Skills-

Microsoft Word, Microsoft Publisher, Microsoft Excel, Microsoft Access, Microsoft Explorer, Adobe Acrobat reader and writer, Microsoft Power Point, Lotus Notes, Delphi certified, experienced with AS400, LMS, Cognos, SQL and many more. I have written programming for businesses in researching and accounting

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