Customer Service, Sales,Leasing, Resident manager, Asst.Property manag

CRISTETA G. EVANGELISTA

Cell Phone Number: 403-***-****

Email address: *******@*****.***

HIGHLIGHTS OF QUALIFICATION:

Holds a Bachelor degree in Commerce

Committed to provide excellent customer service

Intermediate knowledge in Microsoft Office Apps and Yardi

Has basic knowledge of small facilities building system

Experienced with project management and procedures

Good ability to organize work load and multi task and still deliver with accuracy

Strong communication skills and a good team player

Learns quickly and coachable

RELEVANT EXPERIENCE AND SKILLS

Management/Administration Skills

Oversee the daily operation of an industrial and residential properties

Prepare annual capital outlay and operating expense budget

Review and recommend terms of reference for building works

Monitor compliance of contractors to provisions of contract

Administer the leasing of real estate: product presentation, negotiation, document preparation and approval, contract monitoring

Inspect units for move –in and move-out to ensure compliance to company regulations

Coordinate work and schedule activities of building contractors, maintenance technicians, cleaners

Handle lease renewals, collection of rental fees, bank deposits, etc.

Directly supervise 10 people

Accounting, Clerical, and Detail Skills

Perform bookkeeping

Collect unpaid rent and prepare report

Process customer and tenant work orders

Conduct market surveys

Perform data entry and prepare business correspondence

Prepare evaluation reports & project proposals

File documents, sorts and organize products

Customer Service Skills

Greet customers/tenants with a friendly smile and greeting to create familiarity

Respond to customer concerns and inquiries in a professional manner

Assist customers in selecting merchandise and services that best fit their need

Suggest additional products or services based on assessment of the customers

Perform sale presentation/suite showing to customers which resulted to better product and service appreciation

Offer assistance to tenants that is beyond expectation

Communication Skills

Arbitrate in conflict situations that paved the way for policy changes

Resolve client conflicts that resulted to client retention

Address tenant inquiries on different issues

Compose letters and building notices for better tenant relation

Discuss work plans with team members and supervisors for better efficiency

EMPLOYMENT HISTORY

Asst. Property Mgr. Unison Realty (internship) April 2015

Asst. Resident Mgr., Realstar Management Inc. June 2013 – Nov.2015

Team Member, The Value Village Thrift Store(parttime) Oct. 2013 – present

Front Desk, Hi Neighbors Dry Cleaners 2013

Customer Service Rep., Shaw Cable 2012-2013

Sales Associate, Surplus Furniture 2012

Asst. Property Manager 1991 - May 2012

Navotas Fish Port Complex, Philippines

EDUCATIONAL EXPERIENCE

Real Estate Property Administrator, BOMI present

Course in Simply Accounting, CIES 2013

Basic Accounting Program, CIES 2013

Degree in Commerce major in Economics 1975

Maryknoll College, Quezon City, Philippines

VOLUNTEER EXPERIENCE

Canadian National Institute for the Blind (CNIB) 2012

NE, Calgary

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