International Service/ Sales Engineer

Aljun B. de Guzman

*** *******’s Village Ph.II Cainta, Rizal

Mobile Tel. # 091********

Home Tel # : (02)- 6562267

E-mail : ********@*****.***

OBJECTIVE :

To help your company in achieving goals by applying my long years of experience by providing good and quality services to clients..

PROFESSIONAL EXPERIENCES:

KAWASHIMA PACKAGING MACHINERY LTD.

5/F Cedar Exceutive Bldg. II 26 Timog cor. Sct.Tobias, Quezon City Phils.

Position : INTERNATIONAL SERVICE/SALES ENGINEER

Duration : January 2014 to Present

Job description and activities:

As a Service engineer:

Commissioning/Installation of machines local and overseas.

Training of customer’s technical staff on basic and advance operation and maintenance.

Providing after sales support such as troubleshooting, modification and software upgrade.

Modify and improve machine user manual.

Recommend parts and procedure on preventive maintenance.

As a Sales Engineer:

Set appointments to existing and potential customers (domestic/international) for machine introduction and other technical inquiries.

Make presentation to customers for product introduction.

Follow up customers for machine status, future machine orders and spare parts requirements.

Provide quotations for the parts inquiries.

Coordinate with overseas sales agents regarding machine sales and technical inquiries to create wide market opportunities.

Advertise Kawashima products by sending emails to potential and stagnant customers.

Advantage: I can answer technical inquiries, make recommendations and sell machines at the same

time of discussion encouraging the customer to make a quicker decision.

*Countries Visited for Business = Japan,Thailand,Malaysia,Hong Kong, Indonesia, Vietnam, India and Bangladesh

NIPPON PROMAC PHILIPPINES (for Kawashima Packaging Machinery Ltd.)

(Local Sales Agent)

Nagkaisang Nayon Sitio gitna, Novaliches Quezon City

Position : INTERNATIONAL SERVICE ENGINEER / Manufacturing Supervisor

Duration : February 2012 to January 2014

As a Service Engineer:

Job description and activities:

Commissioning/Installation of machines local and overseas.

Training of customer’s technical staff on basic and advance operation and maintenance.

Providing after sales support such as troubleshooting, modification and software upgrade.

Modify and improve machine user manual.

Other function as Manufacturing Supervisor / Inspector:

Job description and activities:

In charge of the Kawashima project plan to manufacture the machine in the Philippines for future expansion and local distribution plan.

Created the specification criteria and checklist for manufacturing Kawashima machines.

Ensure that the production personnel are following the specification for manufacturing.

Inspect the machine (kawashima and non kawashima) prior to delivery to ensure all specifications and quality requirements are complied.

AMKOR TECHNOLOGY PHILIPPINES

Km. 22, East Service Rd., SSH, Muntinlupa City

Position : PROCESS ENGINEER

Duration : April 2010 – October 2010

Job description and activities:

Drives / generates programs to improve cost, productivity and quality of manufacturing.

Attends to all customer issues, provides data analysis and their corrective/preventive measures.

Troubleshoots problem in manufacturing lines and responds to customer.

Generates and review process documents such as specifications and work standard guides to be used and implement in the production.

Perform qualification and acceptance test to machines bought by the company.

Position : PREVENTIVE AND DEVELOPMENT MAINTENANCE (Team Leader)

Duration : December 2007 – March 2010

Job description and activities:

Responsible for preventive maintenance and sustaining overall equipment stability and maximum utilization.

Rehabilitation and restoration of major machines under hard down status.

Responsible for training and supervising technicians.

Position : PRODUCTION LINE MAINTENANCE

Duration : October 1996 – December 2007

Job description and activities:

Responsible for the immediate repair of machines used in the production line.

Responsible for generating report for every activities and machine status on daily basis.

Responsible for training and supervising technicians.

MACHINES OF EXPERTISE:

@ Kawashima Packaging Machinery Ltd.

Packaging Machines Data Weigher

KAWASHIMA Packaging Machineries (Japan) Yamato Data Weighers

(VFFS and HFFS machines)

@Amkor Technology Philippines

Test Handlers Laser Marking Machines Types of LASER

Multitest 8589 Dysec Lasermark EO Technic / Rofin SInar Krypton Lamps

Multitest 8503 Dong Yang Lasermark EO Technic / Rofin Sinar Diode Pump

MCT 4610H Koses Laser Handlers CO2 type LASER

Aetrium 5050s Markem Platemaker 612

Exatron 11000

Aetrium 4098

Aetrium 4100

Exatron test handler

Ink Marking Machines Lead Inspection System

Dongyang Auto Padmark Texas Instruments AT4000ER

DYSEC Auto Padmark

AST 960 Semi-automatic Padmark

AST 930 Manual Padmark

Special skills:

Very familiar with Gas and Semiconductor type lasers.

Can do laser alignment and ND:YAG collimation.

Very familiar with tools in the laser alignment such as the IR viewer and the Fieldmaster laser power meter.

Long experience in troubleshooting electro pneumatic machines.

SPECIAL AWARDS / ACHIEVEMENTS:

Best Employee Awardees for 2009 (Amkor Technology Philippines)

Technical Innovation Awardees for 2007 ( LASER cooling system modification) (Amkor Tech Phils)

Best Technician Awardees for 2004 (Amkor Technology Phils)

3 time Extra Mile Awardees (Amkor Tech Phils)

TRAININGS AND SEMINARS ATTENDED :

Technical Trainings

Kawashima Packaging Machines Familiarization (Saitama Pref. Soka City, Japan)

ROFIN-SINAR Advance Laser Training by edgeworth

Ref and Aircon Maintenance

ROFIN-SINAR (Laser Marking Level II )

EO Technic Laser Training Level I and Level II

Advance Thermal Shock (Temp Cycle) Training

Maintenance Engineering Indices

RCA (Root Cause Analysis)

Sensor Technology

Basic Hydraulics

Stepper Motor Theory

Basic PLC

Problem solving methodology

Electro pneumatics and pneumatics

How to design POKA –YOKE (fool proofing)

Advanced ESD (Electro Static Discharge)

Other Trainings (Administrative)

Lean Manufacturing

EFMEA (Equipment Failure Mode and Effect Analysis)

8D with RCA (8 Discipline with Root Cause Analysis)

Basic semiconductor physics

Total Productive Maintenance

Planned Maintenance

RA6969 (Hazardous waste and management)

ISO 14001/EMS Orientation (International environment protection standards)

TS 16949 Awareness Training (International standards based on Automotive Industries)

First Aid and Basic Life Support Training from Phil. National Red Cross

EDUCATION :

College MANUEL S. ENVERGA UNIVERSITY FOUNDATION

Expanded Tertiary Education Equivalency and Accreditation Program

(ETEEAP)

Brgy. Ibabang Dupay, Lucena City

B.S in Electronics and Communications Engineering

GRADUATED

April 2008

College RIZAL TECHNOLOGICAL UNIVERSITY

Boni Ave. Mandaluyong City

BS Electronics and Communications Engineering

School Year completed – Irregular 4th Year

Undergraduate

1999-2000

College DON BOSCO TECHNICAL COLLEGE

Industrial Technician Center

Mandaluyong City

Electronics Technology

Graduated

1996

Primary/Secondary CAINTA CATHOLIC COLLEGE (formerly Cainta Catholic School)

Cainta, Rizal

1984 - 1993

PERSONAL PROFILES:

Birthdate: March 12, 1977

Age: 38

Height: 5’ 5”

Languages: Filipino and English (above average)

Religion: Catholic

Contact this candidate