Adria Diden

*** ****** *****, ****, ** ***** 512-***-****) acv25p@r.postjobfree.com

Objective

To obtain a full time position that allows me to utilize my professional skills and abilities, as well as, the opportunity to for professional and personal growth.

Education

Graduated from W. B. Travis High School, 1995

Austin Community College 1995-1997

Attended multiple ICD-9, CPT, Accounts receivable/ Collections seminars

Related Experience

Ensuring timely and accurate filing of electronic and paper claims

Sending patient statements weekly

Communicating with customers regarding their invoices and their insurance benefits.

Trouble shooting and resolving issues including: auditing of the accuracy of coding, data entry and demographics entered into the patients account.

Approving adjustments due to billing errors or miscommunication between staff and patient

Approve patient and insurance refunds

Work carrier reports, as well as, Accepted/Rejected reports

Verification/ Pre-certification of insurance benefits.

Insurance appeals

Work Insurance AR reports

Patient Collections

Manually/ Scan post CPT charges

Fill-in or help with Front desk and Checkout PRN

Key Competencies

Working knowledge of accounts receivable and billing processes

Proficient knowledge of ICD-9, CPT coding and Insurance terminology

Ability to prioritize and meet deadlines

Conflict management skills, good decision making skills

Strong written and verbal communication skills, high level of accuracy and detail-oriented

Employment History

Pediatric Associates of Austin, Business Office Supervisor, 2002-2015

Glaucoma Institute of Austin, Appointment Scheduler/ Billing Office Rep, 2001-2002 (Part Time)

Eye Clinic of Austin, Billing Office Rep, 1999-2002

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