Adria Diden
*** ****** *****, ****, ** ***** 512-***-****) *********@*****.***
Objective
To obtain a full time position that allows me to utilize my professional skills and abilities, as well as, the opportunity to for professional and personal growth.
Education
Graduated from W. B. Travis High School, 1995
Austin Community College 1995-1997
Attended multiple ICD-9, CPT, Accounts receivable/ Collections seminars
Related Experience
Ensuring timely and accurate filing of electronic and paper claims
Sending patient statements weekly
Communicating with customers regarding their invoices and their insurance benefits.
Trouble shooting and resolving issues including: auditing of the accuracy of coding, data entry and demographics entered into the patients account.
Approving adjustments due to billing errors or miscommunication between staff and patient
Approve patient and insurance refunds
Work carrier reports, as well as, Accepted/Rejected reports
Verification/ Pre-certification of insurance benefits.
Insurance appeals
Work Insurance AR reports
Patient Collections
Manually/ Scan post CPT charges
Fill-in or help with Front desk and Checkout PRN
Key Competencies
Working knowledge of accounts receivable and billing processes
Proficient knowledge of ICD-9, CPT coding and Insurance terminology
Ability to prioritize and meet deadlines
Conflict management skills, good decision making skills
Strong written and verbal communication skills, high level of accuracy and detail-oriented
Employment History
Pediatric Associates of Austin, Business Office Supervisor, 2002-2015
Glaucoma Institute of Austin, Appointment Scheduler/ Billing Office Rep, 2001-2002 (Part Time)
Eye Clinic of Austin, Billing Office Rep, 1999-2002