Customer Service Sales

Nicholas D. Jones

Education

Bloomsburg University, Bloomsburg PA

Bachelor of Arts in Communications (B.A.) (2008)

Hillcrest High School, Queens NY

Regents Diploma (2004)

Experience

*/****- 7/2016 King of Prussia, PA & Atlanta, GA

Railroad Conductor

•Assisted in careful and expeditious shipping of cargo via freight train

•Learn and adhere to all safety rules and regulations of the railroad

•Call signals and know rules for all territories operated on

2014- 2/2015 Mainline, PA

Carpenter's Helper

•In charge of maintaining a clean work atmosphere

•Assist independent contractor with installing doors and windows

•Set up and break down of tools

2012-2014 Stroll, Philadelphia, PA

Customer Care Advocate

•Provide exceptional and professional customer service

•Responsible for sales retention

•Uploading and processing orders for new customers

•Assist customers using Five9 Communications, OMX OrderMotion and CRM applications

2011- Corporate Call Center, Blue Bell, PA

Health Insurance Agent

•Customer service and sales

•Enroll Medicare eligible seniors into prescription drug plans

2011- Philly Temps

Temp Worker

•Registration during conventions

•Set up booths for vendors

•Event security

2009- 2011 Dollar Tree, Philadelphia, PA

Sales Associate

•Cashier

•Organize weekly inventory

•Perform maintenance duties

1.2008. Bloomsburg University

Event Staff

•Set up and clean after athletic events

•Responsible for removal of all trash

•Clerical duties- Data entry, filing

Strengths and Skills

•Great memory and math skills

•Fast learner

•Ability to successfully multi-task

•Work well, both independently and in groups

Extracurricular Activities

•Captain of Bloomsburg University Men’s Basketball team (2007-2008)

•Four year basketball scholarship student athlete (2004-2008)

Contact this candidate