Customer Service High School

Ana De La Peña

Houston, TX

************@*****.*** - 832-***-****

Willing to relocate to: Houston, TX

Authorized to work in the US for any employer

WORK EXPERIENCE

Teller

Wells Fargo - Houston, TX - August 2015 to April 2016 Responsibilities

Processed deposits, withdrawals and offered exceptional customer service. Responsible for end of day balancing

Cash handling

Balanced vault

Accomplishments

With this job I was able to learn and had the opportunity to learn more about team work to achieve a certain goal. Was a fast-learner .

Skills Used

Multi-Tasking

Amiability

Great communication in person and over the phone

Teller

Senor Enterprises - Houston, TX - March 2013 to August 2015 Responsibilities

Assisted customers with their everyday needs

Processed bill payments

Money orders

Cashed checks

Responsible for calling companies for verification Responsible for end of day balancing

Made collection calls

Accomplishments

During my time working for Senor Enterprises I served as a role model for my fellow co workers. I was responsible for training new employees.

Skills Used

Open-Minded

People skills

Fast learner

Worked as a team

EDUCATION

Associates in Art in Counceling

Houston Community College - Houston, TX

2014 to 2016

Eastwood Academy High School - Houston, TX

2010 to 2014

SKILLS

Bilingual English/Spanish with the ability to translate, highly skilled in multi-tasking, strong communication skills, people skills

ADDITIONAL INFORMATION

Served in volunteer work at Jackson Middle School as a mentor and/or tutor. Will essentially bring dedication, and devotion to the company. Will be open minded about any situation. Will be adaptable, and willing to work at any point in time.

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