Manager Technical Support
Resume:
Patrice Gradney
Houston,Tx,*****
******************@*****.***
RESUME
Health Insurance Lead Op., Heath Pro, Houston Tx 2014-2016 My duties were handling seniors,who were turning 65 and eligible to apply for medicare. I would set them up with appointments, for a licensed insurance agents to come out to there home and meet with them, about the different types of health insurance plans we discussed and about there current beneļ¬ts they were receiving. Capitol One App. Manager, Xerox, houston Tx 2011-2014 I was a Applications Manager for Capitol One Bank customers. We would send them brochures in the mail pre-approving the clients with a certain credit card. We would then have the clients call in so we could run there information such as social security numbers, date of births addresses other bank information if they had any. Once the clients were approved i would then let them know how much credit there going to receive. Sprint Wireless Cust. Service Rep, ACS, Houston Tx 2009-2011 My duties were handling customers from all over the world who were apart of the sprint network .I handled customers complaints, i did technical support if the phones were messing up on them . I also worked in the billing department if they had any issues with there bills i would help them sort out any kinks. Also i worked in the sales department i was top seller of my team,selling different products like phones,ear pieces,phone cases chargers etc.
Shift Leader McDonalds, Houston Tx 2004-2008
I worked as a shift leader handling orders credit card payments cooking food making coffee and training new employees. Ive done inventory and payroll also help do schedules. A.T.I. CAREER TRAINING
Houston Tx Dental Asst. 2010-2011
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