Customer Service Data Entry

MAMIE CUNNINGHAM

**** *** *** ***** ** Apt D**

Greensboro, NC 27410

Cell: 573-***-****

******************@*****.***

Objective

A goal oriented honest and very dedicated individual who has ambition to succeed in any given environment. I have extensive experience in the customer service industry. Seeking employment where I can develop and excel while giving my best to my employer.

Business Skills

•Illustrate strong-team building skills: Directing extremely diverse personal

•Provide on-going personal training and support: Demonstrate flexibility in managing rotating crews

•Extensive computer operations and navigation knowledge: Extensive knowledge of Microsoft office suit

•Excellent customer service, communication, interpersonal, and managerial skills

Business Experience

MFA OIL

Cashier November 2015-Present

Maintaining customer interaction, Handling of customer relations

Responsible for product sales, stocking, cleaning

Executing daily accounting procedures efficiently

World of Discoveries Child Care

Director April 2014- Present

•Managing weekly curriculum and educational task for children

•Rectify all parent and or staff concerns timely and efficiently

•Encourage a positive work environment, team work, and efficiency

Alliancedata – Lenexa, KS July 2011- May 2013

Customer Care

•Answered all incoming calls

•Assisted with payment solutions: payments and pay arrangements

•Conducted new account setup: Closed existing accounts

•Advertised company products: Third party products

Contingent Care Inc. - Kansas City, MO January 2008- June- 2011

Night Shift Manager

•Supervised daily business operations: maintaining constant child to teacher ratio

•Responsible for executing daily accounting procedures

•Oversaw all teacher lesson plans and daily educational task for children

•Resolved all parent and or staff concerns timely and efficiently

•Enforced a positive work environment: motivated individual improvements

•Prepared and delivered employer performance reviews

Kansas City Community Center- Kansas City, MO March 2002- April 2006

Program Monitor

•Supervised the operations of the building: controlled the clients in-housed in the treatment center

•Facilitated all corresponding and clerical tasks

•Conducted efficient hourly counts of the clients and medications: Distributed the daily medications consumed

•Managed the integrity of all data entry

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