Customer Service Data Entry
Resume:
GERLIE C. FUNTILARA
BLK ** LT* P* New Mahogany Village San Isidro Cabuyao
Contact No. 092********
E-mail Address. ****************@*****.***
Objective:
To become part of your company where I can apply my skills, ability, and expertise in the field where I can excel most and be able to exhibit a high level of performance in order to help the company in its operations and services.
Work Experience:
Toshiba Company Philippines
October 2015- present
Hr Assistant
Supports human resources processes by administering tests
scheduling appointments
conducting orientation
maintaining records and information
Welcomes new employees to the organization by conducting orientation.
Provides payroll information by collecting time and attendance records.
Submits employee data reports by assembling, preparing, and analyzing data.
Maintains employee information by entering and updating employment and status-change data.
Al Meera Consumer Goods Company-Doha Qatar (Multi-tasking)
November 2012- December 2014
Cashier
Greet customers as they arrive and direct them to merchandise they need
Assist customers with buying decisions when required
Operate cash register and adding machine in order to manage cash for sold items
Calculate discounts as appropriate
Tag items for price and expiry date
Balance all transaction at the end of the day for cash reconciliation
Deposit Sales to G4s within a day
Order Pool Clerk
Encoding orders and sending it to the suppliers
Receiving Staff/ Documentation
Responsible for making purchased order based on suppliers request and store needs
Matching invoice versus purchased order to avoid amount and quantity discrepancy.
Received store deliveries based on quality quantity and expiration date.
Responsible for processing of documents and forward it to billing department.
File the important documents in systematic order and under appropriate categories. Prepare duplicate copies and save them as information backup.
Ensure smooth functioning of the data management systems and software’s
Maintain hard and soft copies of different organizational documents, records and reports
Perform data entry operations to record and save important data in software’s
Compile information, prepare reports and submit them to concerned authorities within prescribed time
Make certain the data is well protected from theft, tampering or breakdown
Maintain hard and soft copies of different organizational documents, records and reports
Perform data entry operations to record and save important data in software’s
Compile information, prepare reports and submit them to concerned authorities within prescribed time
Make certain the data is well protected from theft, tampering or breakdown
SM Fairview –Fairview Quezon City, Philippines
March 2010 to October 2011
Customer Service Representative
Greet transfer and hold calls
Build rapport, listen, clarify and manage conversational flow
Manage upset customers, conflicts and challenging situations
Deliver outstanding service, exceed expectations and build long-term loyalty
Work in teams and in a self-directed environment
Philippines National Red Cross-Santiago City Isabela, Philippines
San Lazaro Hospital-Quiricada St., Sta. Cruz, Manila, Philippines
Philippine Orthopedic Center- Quezon City, Philippines
National Center for Mental Health- Mandaluyong City Philippines
De Veras Hospital- Isabela, Philippines
On the Job Training Nurse- January 2009- January 2010
Assessed, monitored and documented patient progress, symptoms and vital signs on each visit.
Giving Medications Oral and Through IV
Performing Bed Bathing
Giving First Aid
Respect patient confidentiality at all times.
Followed rehabilitation and treatment plans to accelerate patient recovery; minimize pain, discomfort, infections and complications; and optimize patient outcomes.
Educated clients and their families on the safe treatment of injuries, illnesses and conditions.
Worked effectively in an interdisciplinary team to provide complete patient care
Further enhance communication and therapeutic relationships with family members.
Provided complete nursing care for up to 4 patients; while further assisting with other patients and nurses as needed.
Assisting in the supervision and development of health care assistants.
Assessing the care needs of patients
Working with mental health service-users in a multi-professional setting.
Looking after patients with severe and enduring mental illness.
Treated injuries and illnesses that affect the muscles, and bones.
Provided care and support for patients with musculoskeletal diseases, educated the patients and the families about self-care and available support systems.
Educational Attainment:
Bachelor Of Science in Nursing
(College Degree)
First Aid Certificate ‘C’ CPR
Food Safe Training
Personal Background:
Date of birth: January 24, 1988
Place of birth: Callao Alicia, Isabela
Age: 28yrs. old
Gender: Female
Civil Status: Married
Spouse name: Santiago Funtilara
Citizenship: Filipino
Religion: Roman Catholic
Height: 5’2”
Weight: 50 kilos
Language Spoken: Tagalog,English,Arabic
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