Marta Kuligowska

Email: acv1y7@r.postjobfree.com

Mobile: 042*******

Personable individual with proven time-management skills developed from ongoing casual employment while studying. Highly positive individual able to work confidently with diverse cultures and situations in which cultural awareness and appreciation are integral. Strong interpersonal skills ensuring the ability to work both independently and in team environment. Highly professional individual with a range of practical experience. Seeking an opportunity

to be a part of dynamic team with an ongoing chance for personal development and growth.

Key Skills:

Client engagement and support

Business administration

Customer service

Records management

Scheduling

Excellent attention to details

Problem solving

Cash management

Ability to work under pressure

EDUCATION

State School of Higher Professional Education (Elblag, Poland)

2009

Bachelor of Economics (Administration, Self-Government Administration and Public Finances)

Bridge Business College (Sydney, Australia)

2013

Diploma of Tourism

NSW School of Massage (Sydney, Australia)

2015

Diploma of Remedial Massage

Queen Anne English College & Queen Anne Business College (Sydney, Australia)

2016

Advanced Diploma of Marketing

PERSONAL ATTRIBUTES

Effective Communication Skills: Articulate communicator with appreciation for different communication styles required when working with team members or customers.

Honest and Reliable: Strong morals and ethics ensuring honesty, reliability and ability to responsibly undertake tasks.

Flexible: Understanding of the need for flexibility in order to support last-minute demands and changes. Comfortable with changing environments and situations, ensuring ability to remain flexible and adaptable.

Time Management: Dedication to effective prioritisation and management of time by allocating tasks and recording activities in diaries and daily to-do lists.

Problem Solving: Ability to apply a logical approach to problem solving that minimises conflict and creates positive outcomes.

EMPLOYMENT HISTORY

FOUR WINDS (POLAND) 2009-2010

WAITRESS

This position involved extensive customer service and processing of customer requests for this well-known restaurant.

Achievements and Contributions

Customer Service: Assisted customers with all orders. Ensured the accurate collection of information relating

to specific orders and ad hoc requests.

Transaction Processing: Managed cash and EFTPOS payments. Accurately recorded all cash movements.

BELLE JOURNEE SPA AND BEAUTY (SYDNEY) NOVEMBER 2013 – DECEMBER 2014

MASSAGE THERAPIST

This part time position supported general customer service demands related to the beauty industry while also assisting in the processing of customer requests, and performing various treatments.

Achievements and Contributions

Customer Service: Greeted all visitors and ensured they understood their obligations and expectations. Responded to incoming calls. Responded to all customer enquiries, providing support and guidance as required.

Treatment management: Provided customers with knowledge of different types of available treatments. Created customers records. Determined medical conditions and performed treatment accordingly.

Business Administration: Assisted with general business administration tasks including responding to incoming enquiries and preparing proposals for clients.

TINA FOREMAN (SYDNEY) JANUARY 2011 – JUNE 2013

HOUSEKEEPER SEPTEMBER 2014 – JUNE 2015

Working on a part time basis, this position involved general cleaning while also assisting in child minding.

Achievements and Contributions

Cleaning: Attended to cleaning duties including general cleaning, vacuuming, floor mopping, dish washing, linen changing, doing laundry, ironing and rubbish removal.

Light Child Minding: Took care of kids after the school. Assisted with homework. Prepared food.

ODYSSEY HEALTH CLUB AND SPA OCTOBER 2015 – CURRENT

SENIOR MASSAGE THERAPIST

This part time position involves manipulating of soft tissues and joints using variety of techniques to provide different massage solutions as well as general customer service demands related to physical wellbeing.

Achievements and Contributions

Customer Service: Greeting all visitors and ensuring they understand their obligations and expectations. Responding to customer enquiries, providing support and guidance as required.

Treatment management: Providing customers with knowledge of different types of available treatments. Creating case history records. Determining medical conditions and performing treatment accordingly.

Business Administration and stock control: Assisting with general business administration tasks and assisting in restocking of products as required.

PROFESSIONAL REFEREES

Available on request

Contact this candidate