Sales Management, Development, and Leadership

Organized, inventive and highly motivated leader. Experience, proven leadership ability and organizational effectiveness enable me to achieve and sustain the highest levels of performance and employee engagement.

Experience

LIFETOUCH SCHOOL PORTRAITS, TORRANCE, CA - 2004- 2016

Territory Manager

Lead all aspects of $6.7m school picture business serving over 540 K-12 accounts. Manage 110+ employees and responsible for Sales, Photography, and Operations. Grew Territory by 100+ accounts while increasing overall profitability year over year. Lifetouch is 424th largest private company according to Forbes.

Overall Performance – Grew Sales by 27% and increased profitability by over 39%.

oOutperformed both company and industry averages.

oMaintained a 40% profit as a percentage of sales.

Lead 10 Sales Professionals and assisted them in achieving their growth & retention goals.

Conducted bi-weekly Sales Meetings to share information and motivate team.

Held weekly One-on-One meetings with Sales Professionals to track sales plan.

Team sold with Sales Professionals and gave coaching feedback for improved performance.

Successfully transitioned 125 accounts from our largest competitor in a single season and improved Territory’s overall average retention percentage for the year.

Created annual budgets to ensure company’s yearly goals were met.

Prepared monthly budget ‘Projections’ to track progress of meeting sales & financial targets.

Received several awards (see below for detail) for over achieving sales goals.

Removed inefficiencies in school services, which saved over $130k in a single year.

Successfully transitioned operations to a larger 11,000 sq/ft facility during the busiest time of year without detrimental impact to ongoing operations or impact or sales.

Created and managed build-out plan of new site. Came in on-time and below budget.

Selected for inaugural Velocity Leadership Program, which assisted high performing leaders to achieve their full potential.

ALFA COLOR, INC. GARDENA, CA 2003 – 2004

President of Alfred & Fabris of Los Angeles - Portrait Division of Alfa Color

Lead a vertically integrated division of Alfa Color’s Portrait Division. Provided photographic services for High Schools throughout Southern California. Doubled revenue in one year.

Successfully implemented computer based production system which lead to cost and turnaround efficiencies.

Created new procedures for how photography and operations were handled.

Implemented computerized Accounts Receivable system.

ALFA COLOR, INC. GARDENA, CA 1999 – 2003

Digital Imaging Manager 1999-2003

Launched new Digital Imaging Department with 3 employees. In 4 years grew department to $2.5m in Sales and managed a diverse staff of 25 team members in a dynamic cutting-edge environment.

Interfaced with Eastman Kodak Company and other vendors to ensure proper technology and products were used to achieve goals.

Recommended capital expenditures for cutting-edge digital imaging equipment to keep pace with exponential technology growth.

oResponsible for equipment expenditures totaling over $1 million.

Met or exceeded all labor and workflow goals with a diverse employee mix.

Significantly increased throughput by incorporating lean manufacturing principles.

Directly interfaced with customers to recommend operational changes which decreased cycle time.

Converted largest client from traditional work-flow to new digital process. Grew department from 3 to 25 employees in 6 weeks while reducing turnaround by 25%.

Provided outstanding customer service as the Account Executive for largest account.

ALFA COLOR, INC. GARDENA, CA 1996 – 1999

Operations Manager 1996-1999

Streamlined operations and procurement systems.

Created computerized inventory system to employ JIT Strategies

Reduced On Hand Inventory levels from $1m to less than $50k.

Improved inventory turns from 2x /year to over 25x/year, which was over 3x the industry average.

Designed computer requisition system that streamlined order process and provided real time inventory levels.

oProduct shortages virtually eliminated.

Reduced cost of sales and dramatically improved cash flows by implementing many JIT, Process Management principals in the procurement and production processes.

OSHA and environmental compliance.

Sold, implemented, and managed Studio Management software to our accounts. Software enabled users ability to manage Accounts Receivable, order tracking, and asset management.

Education

B. A., Business Management – California State University – Fullerton, CA 1996

Emphasis in Operations Management

Skills

Advanced knowledge in Microsoft Office Suite as well as of Mac & PC computer platforms/networks. Other software proficiencies: PhotoShop and FileMaker Pro. Professional Skills – Sales Management, Sales, Customer Relations Management software (CRM), Operations Management, Lean Manufacturing, Contract Negotiation, JIT Principals, Cost Analysis, Budget Management, Employee Development, Project Management, Resource Optimization, Customer Relationship Management, Payroll, Accounts Receivable, and Accounts Payable.

Sales Awards

Silver Achievement Award – Underclass 2015; Gold Achievement Award – Seniors 2014; Gold Achievement Award – Special Events 2013; Greatest Increase in Total Sales 1st Runner-Up – Seniors 2010; Silver Achievement Award – Seniors 2010; Gold Achievement Award – Yearbooks 2009; Silver Achievement Award – Seniors 2009; and Region 10 Territory of the Year – 2008

Achievements

Manager at Eastman Kodak Photographer’s Digital Center at the Olympic Main Press Center (Torino 2006; Athens 2004; Salt Lake City 2002; and Atlanta 1996). Avid pilot - soloed on 16th Birthday and hold Instrument Rating. Certified scuba diver.

Affiliation Leadership

Bremson User Group (300+ members) – Past President

Kappa Sigma Fraternity – Past Treasurer

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